Health Care Support Worker - Pemberton Ward

WWL; Wigan; Remote; GBP 23,000 - 28,000; Part time

Job summary

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is seeking a Health Care Support Worker for Pemberton Ward in the Division of Medicine. The role is part-time, 33 hours per week, with shifts across 7 days, at the Royal Albert Edward Infirmary, Wigan.

Salary is £25,272 per annum pro rata, with original certificates required at interview. You will work under the supervision of a Registered Nurse and be part of a multidisciplinary team delivering high-quality patient care.

Qualifications

• Effective numeracy and literacy skills are required.
• Ability to communicate clearly with patients and colleagues.
• Willingness to work in a multidisciplinary team.

Responsibilities

• Assist patients with washing, dressing, personal care, beverages and meals.
• Assist qualified nursing and medical staff as requested.
• Communicate with the team to maintain high-quality patient care.
• Support patients' hygiene needs and assist activities as directed.
• Prepare and support patients during activities; observe health changes.
• Notify the registered nurse of any concerns or risks to patients.
• Manage ward resources and restock supplies; assist with cleaning.
• Engage in personal development and learning opportunities.

Skills

Communication skills

People skills

Education

Numeracy and literacy skills

Job description

Health Care Support Worker - Pemberton Ward

NHS AFC: Band 2

Main area Medicine Grade NHS AFC: Band 2 Contract Permanent Hours

• Part time
• Flexible working

33 hours per week (7 days (Monday to Sunday)) Job ref 302-26-8291667L-ACM

Site Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN. Town Wigan Salary £25,272 per annum, pro rata Salary period Yearly Closing 18/10/2026 23:59

People at the Heart. One Team. Your Career at WWL.

Job overview

Are you considering taking your first step onto the nursing ladder?

We are seeking an Healthcare Support Workers to commence on Pemberton Ward within the Division of Medicine.

Candidates are required to present original certificates for qualifications at interview stage.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Main duties of the job

Function as a team member of the Multidisciplinary Team by assisting the Registered Nurse in the delivery of effective high quality patient care. All work undertaken by the post holder will be under direct supervision of the Registered Nurse.

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is proud to provide high-quality acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, our staff are central to everything we do we believe that happy staff make for happy patients, and this ethos underpins our culture and our success.

We have a strong, recognised track record in staff engagement and in living our values:

• People at the Heart
• Listen and Involve
• Kind and Respectful
• ONE Team

We are committed to placing patients at the heart of every decision and delivering safe, effective care that protects dignity and enhances experience. We seek to recruit people who share our values, our passion for high-quality care, and our belief in working together as One Team.

At WWL, we recognise the strength that comes from a rich and diverse workforce. We welcome applications from all sections of society and are dedicated to creating an inclusive environment where everyone can thrive.

Detailed job description and main responsibilities

• Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
• Assist qualified nursing and medical staff where requested.
• Communicate with all members of the team to maintain a good service provision.
• Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
• Prepare and support the patient appropriately during any activity that is to be undertaken.
• Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
• Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
• Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
• Contribute to own personal development and take an active part in learning opportunities.

Person specification

Addtional

• Flexible and able to work on any ward and site within the Trust
• Ability to work internal rotational shifts
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
• Proven ability to be flexible in your approach

Knowledge

• Effective understanding of confidentiality

Skills

• Effective communication skills – written and verbal
• Ability to deal with people from all background

Experience

• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions

Qualifications

• Effective level of numeracy and literacy skills

Our preferred method of application is online. If you experience any difficulties submitting your application, please contact the Recruitment Team on 01942 773823 for support.

Using AI when writing job applications
If you choose to use Artificial Intelligence (AI) or other tools to assist in writing your application, it’s essential to personalise this information, particularly your supporting statement to reflect the skills and experience to match your job application. Relying solely on AI to write your application or supporting statement is not advocated by Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust as it could negatively impact your chances of success in the application process. Please refer to the attached "Applying for a role in the NHS guidance" for further information regarding the use of AI.

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of your application by email or SMS text message.

Guidance on Completing Your Application

Applications are assessed against the person specification. We strongly encourage you to use the supporting information section to demonstrate how you meet the essential and desirable criteria, providing clear examples where possible.

On-Call

Please note that some roles may require participation in an on-call rota, particularly those that are operational in nature.

WWL is part of the Greater Manchester Continuous Service Commitment. We recognise continuous or 'unbroken' service from any Greater Manchester Local Authority, NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or the Greater Manchester Combined Authority. This ensures access to our service-related benefits.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Joanne Winstanley Job title Ward Leader Email address [e-mail] Telephone number 01942 828544 Additional information

If you have problems applying, contact

Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone [phone]