Health Care Support Worker - Mental Health - Gwanwyn Ward

NHS; Wrexham; On-site; GBP 24,000 - 27,000; Full time

Job summary

An exciting opportunity to join the NHS as a Health Care Support Worker in Wrexham. This role focuses on providing essential care to individuals with mental health challenges, with a key emphasis on supporting their independence and wellbeing. Suitable candidates will be motivated and compassionate, committed to making a difference in patients' lives while collaborating with a multidisciplinary team.

Qualifications

• Significant experience working with people with dementia.
• Ability to speak Welsh is desirable.
• Meets all essential criteria as per job description.

Responsibilities

• Provide day-to-day care for service users under clinician supervision.
• Work as part of a multidisciplinary team (MDT) to achieve optimal health outcomes.
• Support elderly and vulnerable patients with mental health problems.

Skills

Good communication skills

Working autonomously

Working as part of MDT

Education

Training in Mental Health

Tools

IT skills

Job description

Job summary

To provide day to day care for service users under supervision of a Clinician which adheres to best practice, standards and guidelines, and contributes towards the service users care and treatment.

• Work in partnership with service users, other members of the MDT staff as appropriate, to achieve the optimum health outcome for clients.
• To be part of the MDT in providing a high and consistent level of holistic care, maintaining the dignity and equality of the individual. This includes direct care.

Main duties of the job

We have Health Care Support Worker vacancies in our Mental Health Team, based in Heddfan Wrexham. If you enjoy helping people and want to make a positive difference to their lives, this job could be perfect for you. Health Care Support Workers are at the absolute heart of what we do, delivering frontline care and support. Your work will involve working with elderly and vulnerable people who have mental health problems such as dementia and depression. Your role will include enabling people to stay living as independently as possible, to take part in activities in their local community and supporting them to maintain good mental and physical wellbeing. We are looking for well-motivated, conscientious and friendly people who are willing to learn and to play a key role in improving the lives of the patients we work with. You will have contact with patients, relatives, other members of the public and professionals from partner organisations.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please note that if a high volume of applications is received, the vacancy may close early.

Details Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-ACS339-0625

Job locations

Gwanwyn Ward, Heddfan Unit, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification Qualifications Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Training in Mental Health

Experience Essential

• Significant experience of working with people with dementia

Desirable

• Worked in Mental Health care setting
• Experience of working in the community

Skills Essential

• Evidence of working as part of MDT
• Evidence of good communication skills
• Evidence of working autonomously

Desirable

• Ability to speak Welsh
• Evidence of IT skills

Person Specification Qualifications Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Training in Mental Health

Experience Essential

• Significant experience of working with people with dementia

Desirable

• Worked in Mental Health care setting
• Experience of working in the community

Skills Essential

• Evidence of working as part of MDT
• Evidence of good communication skills
• Evidence of working autonomously

Desirable

• Ability to speak Welsh
• Evidence of IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Gwanwyn Ward, Heddfan Unit, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Gwanwyn Ward, Heddfan Unit, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)