Health Care Support Worker - Gilwern Ward

NHS; Hereford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Wye Valley NHS Trust in Hereford is seeking a Health Care Support Worker for Gilwern Ward. The role is permanent (Band 2) with 37.5 hours per week, including nights and weekends, at Hereford County Hospital. The post welcomes applicants who can provide compassionate care and work well with nursing teams.

Salary is £25,272 per annum pro rata, with ongoing training opportunities and a supportive learning environment within an NHS trust serving Herefordshire and border areas.

Qualifications

• Ability to communicate effectively in English, verbally and in writing.
• Willingness to undertake the Maths and English Functional Skills qualifications if not already obtained.
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Responsibilities

• Washing and dressing patients
• Serving meals and feeding patients
• Helping patients to move around
• Talking to patients and their families

Skills

English communication

Willingness to train

Apprenticeship readiness

Education

Maths and English Functional Skills

Apprenticeship level 2/3 in Health & Social Care

Job description

Health Care Support Worker - Gilwern Ward

Band 2

Main area Health Care Assistant Grade Band 2 Contract Permanent: Includes nights and weekends Hours

• Full time
• Part time

37.5 hours per week (Full time) Job ref 229-SUR-8397206

Site Hereford County Hospital Town Hereford, Salary £25,272 pa pro rata Salary period Yearly Closing 12/11/2026 23:59

Job overview

Health Care Support Worker – Permanent, Band 2 -Gilwern Trauma Ward

Gilwern trauma Ward has 16 beds caring for Trauma and Orthopaedic patients.

The ward will receive all Trauma Patients from A&E and clinics and also repatriated patients. The successful candidates will be expected to provide a high standard of care, have excellent communication skills and to be able to effectively respond to changing situations.

All new staff are supported by experienced staff and there are array of learning opportunities and training in new skills available. If you are up for a challenge please apply.

Main duties of the job

As aHealth Care Support Worker, youwill be a hugely valuable support to our Nursing and Midwifery teams providing care to our patients. Every day will be different and you will work alongside the rest of the team carrying out a wide range of tasks and assisting with care to support the needs of the patients and their families.

Examples of what you may do as part of your role:

• Washing and dressing patients
• Serving meals and feeding patients
• Helping patients to move around
• Talking to patients and their families

Skills and personal attributes needed:

• Caring and kind
• Cheerful and friendly
• Keen to support patients with their personal needs including washing and toileting
• Able to follow direct instructions
• Happy to work in a team but also able to use own initiative
• Have good listening and communication skills
• Be well organised

Full time and part time positions are available. This opportunity is available for candidates who have the right to work in the UK. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Detailed job description and main responsibilities

To view detailed Job Description and Person Specification for this role, please see attached supporting documents.

Person specification

Education & Qualifications

• Ability to communicate effectively in English, verbally and in writing
• Willingness to undertake the Maths and English Functional Skills qualifications if not already obtained
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Experience

• Working with people
• Previous experience working in a care enviroment

Personal Attributes

• Flexible and adaptable to a changing environment
• Ability to work as part of a team as well as autonomously
• Ability to work well under pressure
• Effective and sensitive handling of difficult information

Other Factors

• Able to meet moving and handling requirements of job with any aids or adaptions tat may be required
• Knowledge of personal care and related procedures
• Demonstrate knowledge of roles and responsibilities within clinical setting

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Rebecca Morgan Job title Gilwern Ward Sister Email address [e-mail] Telephone number 01432 355444

For more information please contact Rebecca Morgan - Ward Sister on [e-mail] or 01432 355444 Ext 4250