Health Care Support Worker - Dementia Assessment Unit (OAMH)

Aneurin Bevan University Health Board; Hengoed; On-site; GBP 24,000 - 28,000; Full time

Job summary

Aneurin Bevan University Health Board is seeking a full-time Health Care Support Worker for their Older Adult Mental Health Inpatient Services. The role involves delivering high-quality care and requires strong communication and teamwork skills. Applicants should hold NVQ Level 2 and be adaptable to challenging care settings.

Benefits

Flexible working arrangements

Career development opportunities

Wellbeing support

Training and professional pathways

Qualifications

• Essential criteria: NVQ Level 2 in health and social care.
• Desirable: Educated to GCSE A-C in core subjects.
• Experience in health and/or social service settings is advantageous.

Responsibilities

• Provide high-quality, person-centred care to older adults.
• Work effectively with patients, carers, and other professionals.
• Adapt to rotational shift patterns and high-pressure environments.

Skills

Effective listening

Verbal communication

Teamwork

Calm under pressure

Education

NVQ Level 2 in health and social care or equivalent

Educated to GCSE A-C in core subjects

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, and any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please contact the recruiting manager named in the job advert or contact the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or via email at [e-mail].

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If shortlisted, you will be contacted via your email account used to apply, so please check your email regularly.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

There is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour (£24,638 per annum). This will be in place until the annual pay uplift for 2025/26 is confirmed.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

Health Care Support Worker vacancies: 1 full-time position, 37.5 hours per week, within the Older Adult Mental Health Inpatient Services at Annwylfan Ward, Ysbyty Ystrad Fawr, Ystrad Mynach, Caerphilly.

Shift patterns include working 7 days a week on 12-hour day and night shifts. Flexible working patterns may be considered.

Main duties of the job

Annwylfan is a 16-bed Older Adult Mental Health Dementia Assessment ward. You will need to demonstrate a commitment to delivering high-quality, person-centred care, with excellent communication skills and the ability to work effectively with patients, carers, and other professionals. You must be an excellent team player, motivated, and enthusiastic about working in a demanding but rewarding environment. Flexibility to work rotational shift patterns covering 24 hours is essential. An interest in older adult inpatient care and the ability to work in a busy, challenging environment are important. The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.

Currently, we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Applicants requiring sponsorship are therefore unable to be shortlisted or interviewed.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation committed to caring. We offer a supportive workplace with opportunities for career development, flexible working, and a range of benefits including training, professional pathways, and wellbeing support. Our Clinical Futures strategy aims to enhance care closer to home and provide high-quality hospital care, including the new Grange University Hospital.

Qualifications

Essential criteria:

• NVQ Level 2 in health and social care or equivalent

Desirable criteria:

• Educated to GCSE A-C in core subjects

Experience

Desirable:

• Experience working within health and/or social service settings

Skills

Essential:

• Ability to work as part of a professional team
• Effective listening and verbal communication skills
• Ability to remain calm in stressful or challenging situations

Desirable:

• Ability to assist others with basic daily life skills and activities