Health Care Support Worker - Critical Care (Band 2)

Integrated Care System; Long Lee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health service organization is looking for a Health Care Support Worker to join their team in Long Lee. The role involves providing compassionate care to patients and their families, maintaining confidentiality, and working collaboratively with other team members. Applicants should have the necessary qualifications and demonstrate commitment and empathy in a healthcare setting. This full-time role offers a fulfilling opportunity to make a difference in patients' lives.

Benefits

Cycle to Work

Travel Scheme

Childcare Vouchers with Salary Sacrifice

Onsite Nursery

Buying and Selling Annual Leave

Employee Assistance Programme

Employee Health and Wellbeing

Extensive Reward Scheme

Counselling Service

Qualifications

• Previous experience of dealing with the public.
• Experience in a health care setting as HCSW.
• Demonstrate literacy in IT.

Responsibilities

• Provide compassionate care to patients and service users.
• Work collaboratively with other team members.
• Uphold confidentiality and dignity of patients.

Skills

Effective written and verbal communication skills

Effective organisational skills

Ability to use initiative

Team player

Education

GCSE Maths & English Grade C or above

Level 2 diploma, QCF, NVQ level 2 in healthcare

Job description

Health Care Support Worker - Critical Care (Band 2)

We are recruiting for a full time Healthcare Support Worker to work as part of the team in providing compassionate care to patients, service users, carers and families.

This is a pivotal role that is essential in providing care and support topatients and service users through direct and indirect care, working within clearly defined limits and attainment of agreed competence.

Be able to work without constant direct supervision using initiative within the level of competence for the post.

Act as a role model at all times, reflecting the trust values and behaviours and delivering high standards of care.

Be self-aware and open to receive and learn from feedback.

Act as an advocate on behalf of patients and service users, recognising, respecting and responding to the diverse needs of our population.

Main duties of the job

At all times treat patients, service users, families, visitors and colleagues with dignity and respect to deliver compassionate care, exercising discretion and behaving in a manner consistent with AiredaleNHS Foundation Trust Right Care Values.

To maintain confidentiality in all aspects of work and work within the Healthcare Support Worker Code of Conduct.

Work in a collaborative and co-operative manner with other members of the care team to meet the holistic needs of patients and carers.

To establish and maintain effective communication and relationships with the multi-disciplinary team, respecting the equality and diversity of each and every person he/she/they comes into contact withinthe course of his/her/their business.

Uphold the privacy and dignity of patients at all times.

Work in line with Trust policies and procedures and within scope of competence, undertaking mandatory training and essential skills training as identified for the role.

Contribute to the development of the clinical area, through contribution of new ideas to improvepatient care/experience and by escalating concerns appropriately.

About us

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Job responsibilities

For further information and full details of the job role please see the attached job description and person specification.

Person Specification

Experience

• Previous experience of dealing with the public
• Experience in a health care setting as HCSW
• Demonstrate literacy in IT

Knowledge

• Be able to demonstrate understanding of the concept and application of confidentiality
• Understanding of equality and diversity and its application in practice
• Knowledge of the NHS Constitution & 'Understanding the New NHS'

Skills

• Effective written and verbal communication skills
• Effective organisational skills

Qualifications

• GCSE Maths & English Grade C or above
• Possess Level 2 diploma , Qualification Credit Framework (QCF) , NVQ level 2 in healthcare

other

• Ability to use initiative
• Confident and articulate
• Self-aware and reflective
• High levels of commitment and self-motivation
• Team player
• Good health and attendance record
• Commitment to personal development
• Be empathetic and caring
• Be enthusiastic, proactive and positive
• Committed to working in a caring role
• Aware of boundaries of the role
• Able to be flexible to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.