Health Care Support Worker / Administrative Officer

NHS; Carmarthen; On-site; GBP 24,000 - 27,000; Part time

Job summary

An exciting part-time opportunity is available with the NHS in the Sexual and Reproductive Health Service. The role combines tasks as a Healthcare Support Worker and Administrative Officer at Penlan Clinic, and includes essential patient care and secretarial duties.

Qualifications

• Experience of working in a health and social care environment.
• Demonstrable experience of working in an administrative/office environment.
• Familiar with using email and searching the internet.

Responsibilities

• Undertake delegated clinical interventions following training.
• Provide a range of administrative and secretarial duties.
• Welcome patients and answer general queries.

Skills

Venepuncture

Health promotion advice

Good literacy skills

Good numerical skills

Education

NVQ level 3 in Health and Social Care or equivalent

Tools

Microsoft IT packages

Job description

Job summary

An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles ofHealthcare Support Worker and Administrative Officer, 15 hours per week, as required to meet the needs of the Service.

We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.

The post holder will be based at Penlan Clinic in Carmarthen and will be expected to also work at the Llanelli clinic on a regular basis and cover clinics in Pembrokeshire and Ceredigion as required.

Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and apregnancy advisory service.

Main duties of the job

Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:

• Venepuncture
• STI tests on asymptomatic patients
• Pregnancy tests
• Urinalysis
• Physiological observations
• Health promotion advice and support
• Teaching correct condom use
• Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
• Accurately record patient's vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
• Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedure

The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and nonclinical correspondence

The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.

Duties will also include typing, scanning, photocopying and ordering office supplies.Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to allconcerned.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

Community facilities, including:

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Details Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS073-0625

Job locations

Penlan Clinic

Penlan Road

Carmarthen

SA31 1TF

Job description Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 01/07/25

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.

Job description Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 01/07/25

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.

Person Specification Qualifications and knowledge Essential

• NVQ level 3 in Health and Social Care or equivalent
• Demonstrable office skills and knowledge
• Good literacy and numerical skills

Desirable

• Venepuncture
• Knowledge of Medical/Healthcare Terminology

Experience Essential

• Experience of working in a Health and Social care environment
• Demonstrable experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
• Familiar and confident using e-mail and searching the internet

Desirable

• Experience of speciality
• Experience of working in a multidisciplinary team

Language skills Desirable

• Welsh speaker (Level 1)

Person Specification Qualifications and knowledge Essential

• NVQ level 3 in Health and Social Care or equivalent
• Demonstrable office skills and knowledge
• Good literacy and numerical skills

Desirable

• Venepuncture
• Knowledge of Medical/Healthcare Terminology

Experience Essential

• Experience of working in a Health and Social care environment
• Demonstrable experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
• Familiar and confident using e-mail and searching the internet

Desirable

• Experience of speciality
• Experience of working in a multidisciplinary team

Language skills Desirable

• Welsh speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Hywel Dda University Health Board

Address

Penlan Clinic

Penlan Road

Carmarthen

SA31 1TF

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Hywel Dda University Health Board

Address

Penlan Clinic

Penlan Road

Carmarthen

SA31 1TF

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)