Health Care Support Worker

Northumbria Healthcare NHS Foundation Trust; West Lancashire; On-site; GBP 25,000; Part time

Job summary

An exciting opportunity awaits those who are passionate about care! Join a multi-award-winning Trust dedicated to providing exceptional support to post-op elective patients in a caring environment. As a Healthcare Support Worker, you will play a crucial role in assisting patients with their daily needs, ensuring their comfort and well-being. This position offers a chance to be part of a team that values compassion, effective communication, and teamwork. If you are ready to make a difference in the lives of others and thrive in a dynamic healthcare setting, this role is perfect for you.

Qualifications

• Must demonstrate effective communication and numeracy skills.
• Proven ability to show compassion and remain calm under pressure.

Responsibilities

• Assist patients with personal care and hygiene needs.
• Communicate effectively with team members to ensure quality care.
• Alert registered nurse to any changes in patient health.

Skills

Effective communication skills

Numeracy and literacy skills

Compassion and empathy

Ability to remain calm under pressure

Team player

Customer service skills

Understanding of confidentiality

Flexibility

Education

GCSE Maths and English or equivalent

Job description

Job Summary

Do you have a passion for care?

Would you like to be part of our multi-award-winning Trust, which is one of the best performing hospitals in the region?

An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL's values.

Being part of a team caring for post-op elective patients who have had a variety of orthopaedic procedures performed on a 28 bedded ward, you will excel in excellent communication skills and have the patient's best interest at the heart of everything that you do.

You must have GCSE Maths and English OR equivalent - evidence of certificates will be requested at interview.

Main duties of the job

Duties of a Healthcare Support Worker

We know that no two days are the same and it's hard to fit everything on one page; however, the following are an example of the duties our Healthcare Support Workers do every day in their role:

• Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
• Assist qualified nursing and medical staff where requested.
• Communicate with all members of the team to maintain a good service provision.
• Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
• Prepare and support the patient appropriately during any activity that is to be undertaken.
• Alert the registered nurse where you notice any changes in the patient's health and well-being or any possible risks.
• Undertake observations/tasks such as weighing, fluid checks as directed.
• Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
• Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients' beds.
• Contribute to own personal development and take an active part in learning opportunities.

About Us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff makes for happy patients'. We have a recognised track record in staff engagement and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind, we are seeking to recruit people who share our values and beliefs.

Job Details

Date posted: 07 April 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,169 a year per annum, pro rata

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: 302-25-7074794SS

Job locations: Wrightington, Wigan and Leigh NHS Trust, Ward A Wrightington Hospital, Hall Lane, Appley Bridge, Wigan, WN6 9EP

Job Description

Job Responsibilities

To be a Healthcare Support Worker, these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:

• Effective level of numeracy and literacy skills
• Effective communication skills - written and verbal
• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions
• Effective customer service skills
• Effective understanding of confidentiality
• Proven ability to be flexible in your approach
• Ability to deal with people from all backgrounds

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address: Wrightington, Wigan and Leigh NHS Trust, Ward A Wrightington Hospital, Hall Lane, Appley Bridge, Wigan, WN6 9EP

Employer's website: http://www.wwl.nhs.uk/