Health Care Support Worker

Integrated Care System; Pontyclun; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Wales is seeking a Health Care Support Worker to assist registered nurses in delivering patient care. The role involves effective teamwork, meeting patient needs, documenting vital observations, and maintaining hygiene standards. Applicants should have good communication skills and QCF Level 2 qualifications in Health & Social Care. Join a diverse team committed to excellent patient care, offering flexible work opportunities and career growth.

Benefits

Leading pension

Generous leave

Career growth

Ongoing learning and development

Qualifications

• Good standard of general education including numeracy and literacy skills.

Responsibilities

• Assist registered nurses to meet patient's basic nursing needs.
• Communicate effectively with multi-disciplinary team and patients.
• Perform personal care tasks as required.

Skills

Communication skills

Positive and caring attitude

Education

QCF Level 2 qualifications in Health & Social Care

Job description

Go back Cwm Taf Morgannwg University Health Board

Health Care Support Worker

The closing date is 31 July 2025

The successful candidates will be responsible for assisting the registered nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.

You will need to have outstanding communication skills - you will be part of a team of fellow Health Care Support Workers, physician's assistants, registered nurses and nurse practitioners, junior Doctors and consultants.

You will be expected to communicate with these members of the team, along with liaising with our ward clerks on admissions, transfers and discharges.

Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.

You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.

There will be the opportunity to further develop with training and education, we enroll all of our Health Care Support Workers onto basic life support training,

Main duties of the job

• Work co-operatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care.
• Understand own level of responsibility and accountability in relation to registered staff.
• Communicate clearly, effectively and appropriately with the multi-disciplinary team, patients and their family, visitors and carers.
• Through practice demonstrate an understanding of Duty of Care and how this contributes to safe practices.
• Assist and as required provide patients with personal care.
• Following appropriate training and supervised practice, undertake identified competency based practices which are required for the ward / unit, after such tasks have been delegated to them by a registered nurse.
• Identify learning and development needs and produce a personal development plans in conjunction with your line manager / supervisor.
• Achieve and maintain competence in mandatory and statutory training associated with the role

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualification / Knowledge

• Good standard of general education including numeracy and literacy skills
• To hold QCF Level 2 qualifications in Health & Social Care/Clinical Health Care

Experience

Skills

• Able to demonstrate a positive and caring attitude to all patients, relatives and members of staff in a calm manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board