Health Care Support Worker

Integrated Care System; Llandovery; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated Band 2 Health Care Support Worker for Llandovery Community Hospital. The role involves providing high-quality care in a supportive team environment, requiring good communication skills and a commitment to patient care. Experience in a caring role and Level 2 qualification in care are essential.

Qualifications

• Level 2 in care or equivalent.
• Understanding of mandatory induction standards and Code of Conduct.
• Previous experience working with people in a caring capacity.

Responsibilities

• Provide safe, individualised, effective standards of care.
• Work with the healthcare team to follow care plans.
• Communicate effectively with patients and team members.

Skills

Communication

Teamwork

Education

Level 2 qualification in care

Theoretical knowledge of care

Job description

Llandovery Community Hospital is a 15 bedded Rehabilitation/Palliative care unit. Providing High stand of care to patients who require support in Rehabilitation from Nursing and Therapy staff.

We are looking for a dependable and dedicated individual with a passion for patient care in a positive and busy environment. The post holder will need to demonstrate that they have good communication skills & a team player.

Hours include nights, weekends, and bank holidays.

Main duties of the job

We are looking for motivated and enthusiastic Band 2 Health Care Support Workers. You would be working alongside an established team.

We are a friendly, supportive team delivering high standards of care and clinical excellence.

You will ensure that patients / clients receive safe, individualised and effective standards of care by following care plans and treatment interventions, as directed by the registered nurse.

You will always communicate effectively and in conjunction with other team members, contributing to and maintaining the ward philosophy.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 22/07/2025.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

• Level 2 in care or ability to undertake a period of induction and on the job training to include theoretical knowledge of care and a range of work related procedures, for example completion of a competency based workbook equivalent to Level 2 vocational qualification
• Ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales
• Level 2 vocational qualification in relevant health care related subject

Experience

• Experience of working as part of a team
• Previous experience working with people in a caring capacity

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£23,970 a yearper annum (pro rata if part time)