Health Care Support Worker

HCRG Care Group; Devizes; On-site; GBP 23,000 - 30,000; Part time

Job summary

An established industry player in community health services is seeking dedicated Healthcare Support Workers to join their Overnight Nursing Team. This role involves providing high-quality care in patients' homes, supporting registered nurses, and helping to prevent hospital admissions. With a focus on patient-centered care, you will work within a multidisciplinary team to deliver essential services. The organization values professional development and offers a supportive work environment, making it an ideal opportunity for those passionate about making a difference in community health.

Benefits

Pension access

Free tea and coffee

Discounts and cashback offers

Access to earned wages

Support for mental and physical wellbeing

Opportunities for professional development

Inclusive work environment

Qualifications

• Willingness to achieve NVQ Level 3 in healthcare.
• Experience working under supervision and supporting colleagues.

Responsibilities

• Implement treatment plans and ensure patient-centered care.
• Support daily care and monitoring of delegated patients.
• Communicate effectively with patients and document their needs.

Skills

Patient-focused care skills

Typing and data entry skills

Teamwork

Time management

Ability to recognize own limitations

Education

NVQ Level 3 in healthcare

Good general education

Job description

Job Introduction

Join us and be part of our overnight nursing service! Help us shape and develop the service.

We have an exciting opportunity for a Grade 3 Healthcare Support Worker or a candidate willing to work towards a Grade 3, to join our team in Devizes, for 20 hours and 30 minutes a week.

Please note we are unable to offer overseas sponsorship for this role.

Here at Wiltshire Health and Care, we are very excited to announce the development and expansion of our community services in line with the NHS Long Term Plan and strategic priorities for community health services to transform our “out of hospital” care. We are boosting the response capacity within existing community teams to provide dedicated resources across Wiltshire.

This growth includes a 2-hour crisis response element to our community services, supporting current services across 12 hours (08:00 to 20:00) 7 days a week. We are also extending our services to provide 24/7 nursing cover in the community through an overnight service from 20:15 to 07:45.

Role Overview

If you love working in a community setting and seek a new challenge, we are looking for Band 3 Healthcare Support Workers to support our community nursing services. Working with an experienced team, you will support registered nurses, providing high-quality, safe, and sustainable care in patients’ homes and community settings, helping prevent hospital admissions and responding to unplanned referrals.

Main Responsibilities

1. Implement treatment plans as directed.
2. Ensure patient-centered care and involve patients and carers in decision-making.
3. Support daily care and monitoring of delegated patients.
4. Deliver care within community settings following written care plans, under supervision.
5. Support efforts to avoid hospital admissions and reduce inpatient stays.
6. Manage day-to-day patient care, including medication support under qualified supervision.
7. Maintain infection control standards.
8. Support patient independence and terminally ill patients and their families.
9. Communicate effectively with patients, overcoming difficulties as needed.
10. Document needs and wishes of individuals.
11. Work within a multidisciplinary team and undertake delegated tasks.
12. Assist registered and junior staff as needed.
13. Practice according to policies, procedures, and guidelines.
14. Obtain consent for treatments.

The Ideal Candidate

1. Good general education.
2. NVQ Level 3 in healthcare or willingness to achieve.
3. Experience working under supervision and supporting colleagues.
4. Team player with patient-focused care skills.
5. Ability to recognize own limitations.
6. Typing and data entry skills.
7. Physical ability to handle patients and use lifting aids.
8. Willingness to undertake specific nursing/therapy skills.
9. Valid full driving license and use of a car during work hours.
10. Flexible to work in other areas as required.
11. Motivated, self-driven, and good time management.
12. Willing to undertake Food Hygiene certification if not already held.

Package and Benefits

As a Health Care Support Worker, you will be part of our valued Overnight Nursing Team, with benefits including:

• £23,875 (pro-rata) with pension access
• Free tea and coffee at your base
• Discounts and cashback offers via My Reward Hub
• Access to earned wages between pay periods
• Support for mental and physical wellbeing, including online and face-to-face services
• Opportunities for professional development and career pathways
• An inclusive, innovative work environment supported by significant funding for innovation

About Us

We are a leading provider of community health and care services in the UK, committed to transforming health and care since 2006. We focus on experience, efficiency, and outcomes, supporting millions across England annually. We value diversity and are an inclusive employer, committed to safeguarding and safer recruitment practices.

We encourage applications early as roles can close before the deadline if filled.