Health Care Support Worker

Job Summary

We are currently looking to recruit a Band 3 Health Care Support Worker in Hafod Y Wennol. We seek a dynamic, highly motivated individual with experience working with people with learning disabilities, mental health issues, behaviours which challenge, complex health needs, and often a forensic history. Previous experience in a similar setting and knowledge of implementing Positive Behaviour Support (PBS) are beneficial. Hafod Y Wennol is an assessment and treatment unit providing care to individuals with acute mental health or behavioural needs. The role involves working alongside a multidisciplinary team to assess and implement treatment plans to facilitate individuals' return to their community.

Main Duties of the Job

The ideal candidate will have excellent communication skills, a positive attitude towards supporting individuals with challenging behaviour, and experience working effectively within a multidisciplinary environment. Responsibilities include assisting in the provision of personal and healthcare, contributing to treatment plans, supporting access to meaningful activities, and recognizing early warning signs requiring intervention. Candidates should demonstrate a commitment to developing their skills.

About Us

We believe staff are our greatest asset, and we want you to feel happy and confident starting your career here in Swansea Bay University Health Board. As one of the UK's largest healthcare groups, we offer extensive training and development opportunities. Whether you're a nurse, doctor, health scientist, therapist, or support staff, we have a role for you. We also offer apprenticeships, placements, and volunteering opportunities. We are an inclusive employer welcoming applications from all backgrounds, committed to equality and diversity. Our values—Caring For Each Other, Working Together, and Always Improving—are central to our work. If you seek excellent career opportunities in a vibrant city surrounded by spectacular scenery, consider joining us.

Job Details

• Posted Date: 14 April 2025
• Pay Scheme: Agenda for Change
• Band: Band 3
• Salary: £24,433 to £26,060 per annum
• Contract: Permanent
• Working Pattern: Full-time
• Location: Hafod Y Wennol, Pontyclun, Cardiff, CF42 8JX

Job Responsibilities

You will deliver safe, high-quality, compassionate care following individualised care plans and treatment interventions determined by the Registered Practitioner. This includes supporting patients with daily living activities and providing feedback on their progress. Effective communication with patients, relatives, and carers is essential, including with those with sensory impairments or speech and language difficulties. The ability to speak Welsh is desirable but not required; both Welsh and English speakers are encouraged to apply.

Person Specification

Qualifications

• Minimum QCF Level 3 (formerly NVQ Level 3)
• Evidence of personal development and understanding of the role within the nursing team
• Experience in a specialist care setting and knowledge of the Code of Conduct for Healthcare Support Workers in Wales
• Understanding of fundamental care principles, health promotion, basic physiology, confidentiality, and consent
• Knowledge of safeguarding procedures and the Health Board's Values and Behaviour Framework

Desirable Qualifications

• Relevant courses or study days, e.g., community or forensic mental health
• Understanding of caring for individuals with conditions like dementia, mental illness, or learning disabilities
• Competence in administering Naloxone

Experience

• Significant experience as a Healthcare Assistant in relevant patient groups

Aptitude and Abilities

• Adherence to and demonstration of SBU Values & Behaviours
• Caring and compassionate attitude, effective communication skills, physical procedure skills, teamwork, escalation abilities, workload prioritization

Other Criteria

• Willingness to participate in rotating shifts
• Excellent timekeeping, flexibility, and commitment

Additional Information

This role is subject to a DBS check, and applications from those requiring sponsorship are welcome. For more details, visit the UK Visas and Immigration website. Applicants must provide a criminal record certificate if applicable.