Health Care Support Worker

NHS; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

An exciting opportunity to join University Hospitals Dorset NHS Foundation Trust as a Health Care Support Worker. You will provide quality care to patients in Interventional Radiology, ensuring high standards of documentation and compassionate care. This role requires effective communication and teamwork under the supervision of registered health care professionals.

Qualifications

• Good standard of numeracy and literacy.
• Completion of a competency-based workbook or equivalent relevant experience.

Responsibilities

• Provide dignified, compassionate, and safe care for patients.
• Communicate effectively across a range of channels.
• Maintain accurate and complete records.

Skills

Communication

Compassionate Care

Teamwork

Education

Care Certificate

Vocational Level 3

Job description

Go back University Hospitals Dorset NHS Foundation Trust

Health Care Support Worker

The closing date is 21 May 2025

University Hospitals Dorset exciting opportunity to work as part of a small team providing quality care to Interventional Radiology patients admitted for day case procedures in a newly created space on the Bournemouth hospital site.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3

Base Location: Royal Bournemouth Hospital

Interview Date:TBC

Main duties of the job

To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of documentation are maintained.

To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people.

No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Job responsibilities

• Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
• Respond promptly to call bells, telephones and other requests for help
• Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
• Ensure and maintain a safe working environment for themselves, colleagues and patients.
• Provide a high level of compassionate care.
• Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
• Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patients personal beliefs and identity.
• Keep accurate and complete records applicable for job role
• Listen to and respects the needs of patients and/or colleagues.

Person Specification

Qualifications

• Good standard of numeracy and literacy
• Care Certificate
• Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.
• Short courses to undertake patient and clinical care duties

Experience

• Ability to adapt and learn in a health care environment
• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public
• Basic food handling

Knowledge

• KnowledgeAn understanding around basic patient care Understanding of the importance of the promotion of health and well-being Knowledge of care and related procedures, clinical observations, relevant legislation;
• Knowledge of care and related procedures, clinical observations, relevant legislation;

Technical skills and competencies

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
• IT literate
• Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Venepuncture /Simple wound dressings
• Performing ECG's

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust