Health Care Assistant/Support Worker

The Flame Lily Healthcare Ltd; Church Stretton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Church Stretton seeks dedicated Support Workers for full-time/part-time roles. The position involves assisting clients with autism and other health needs in daily activities, promoting independence and well-being. Candidates should have experience in care, excellent communication skills, and flexibility. Competitive salary and benefits are offered along with ongoing training and support.

Benefits

Competitive salary

Ongoing training and career development

Flexible working hours

24-hour on-call support

Qualifications

• Experience in domiciliary care or community care with mental health or learning disabilities.
• Excellent communication and interpersonal skills with adaptability in communication style.
• Commitment to safeguarding and wellbeing of individuals.

Responsibilities

• Provide consistent support according to care plans.
• Assist with daily living activities and community participation.
• Monitor clients' health needs and maintain accurate records.

Job description

Overview

Position: Health Care Assistant/Support Worker — Full-Time/Part-Time

Total Positions: 4 (Female)

Location: Church Stretton (Shropshire)

Role Overview

We are seeking compassionate and dedicated Support Workers to join a small and consistent team providing support to adult clients in their home with autism, ADHD, epilepsy and associated health conditions. You will be responsible to deliver stable, person-centred and high-quality support that promotes independence in daily living, ensuring dignity, safety and well-being at all times. This role involves assisting clients with daily living activities, community activities, managing health needs, and developing skills for independence to live a happy and active life.

Key Responsibilities

• Provide consistent, structured daily support in line with the individual\'s care plan and preferred routines.
• Use visual communication tools (whiteboards, picture cards, social stories) to enable understanding and reduce anxiety.
• Support with daily living tasks such as meal preparation, shopping, household routines and prompting with personal care and hygiene.
• Accompany and support participation in regular community activities.
• Monitor and support client\'s health needs, and report changes to relevant healthcare professionals. Maintain accurate daily records, including health monitoring, activity logs, and incident reports.
• Work collaboratively with family, professionals and the wider support team. Participate in sleep-in shifts, ensuring safety and availability overnight.
• Assist with healthy and nutritious meal preparation, and manage weight. Ensure compliance with care plans, safeguarding policies, and health & safety regulations.

Requirements

• Experience in domiciliary care, community care or supported living and supporting clients with mental health, learning disabilities, autism, ADHD or behaviours that challenge.
• Knowledge of anticipatory medicines, symptom observation. A caring, patient, and empathetic nature and ability to build trust over time.
• Excellent communication and interpersonal skills with willingness to use visual aids and adapt communication style. Ability to work independently and as part of a team.
• A flexible approach to work, evenings, weekends, and sleep-in duties on a rota basis.
• Enhanced DBS. Ability to remain calm in challenging situations and follow de-escalation strategies.
• Commitment to safeguarding, safety, and wellbeing of individuals.

Desirable

• Full UK driving licence (desirable but not essential).
• Previous training in autism awareness, PBS, epilepsy awareness, or similar.

What We Offer

• Competitive salary and benefits package. Flexible working hours to suit your lifestyle.
• Ongoing training and career development opportunities. Supportive and friendly working environment.
• Opportunities to make a real difference in people\'s lives. We provide ongoing support in the form of supervision and appraisals.
• Flexible working across services and career growth opportunities. Online Training available. Help with making an application for DBS.
• 24-hour support on call. Training updates annually.