Health Care Assistant - St George Medical Centre

NHS Jobs; South Shields; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare organization in South Shields is seeking a Health Care Assistant to work collaboratively with the practice team. Responsibilities include patient care, performing clinical tasks like venepuncture, and ensuring adherence to health policies. Ideal candidates will demonstrate effective communication skills and a commitment to patient safety and well-being. This role offers an opportunity to contribute significantly to patient care and service improvement.

Qualifications

• Ability to follow health and safety policies.
• Confidentiality and patient rights management.
• Skills in venepuncture and physiological measurements.

Responsibilities

• Communicate effectively with team members, patients, and carers.
• Assist in clinical audits and service improvement.
• Perform health promotion activities and record information accurately.

Skills

Effective communication

Team collaboration

Infection control procedures

Basic first aid

Job description

Health Care Assistant - St George Medical Centre

The post holder works under the indirect supervision of the practice nurse team leader and undertakes tasks delegated by the team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet patients' needs, following policies and procedures, and can provide supervision to practice phlebotomists as required.

Communication

• Communicate effectively with team members, patients, and carers, recognizing their communication needs.

Personal and People Development

• Take responsibility for personal learning and performance, maintaining records of development.

Health, Safety, and Security

• Familiarize with personal security systems and identify risks in work activities.
• Follow infection control procedures, maintain clean work areas, and report hazards.
• Handle laboratory specimens, waste segregation, decontamination, and sharps safety.
• Assist with infection control measures, understand the cold chain, and manage vaccines and drugs safely.
• Know basic first aid and resuscitation principles, statutory child health procedures, and local guidance.
• Follow health and safety policies, fire procedures, and maintain equipment and documentation.
• Use computer systems safely and recognize microbiological and chemical hazards.

Service Improvement

• Assist in clinical audits, develop services, and respond to patient and staff requests for health information.
• Alert team members to quality and risk issues, and ensure actions align with clinical governance.
• Support patient access to professionals, manage stock items, and understand the impact of clinical governance.
• Follow practice policies, including whistle-blowing, and manage time effectively.

Clinical Skills, Health, and Well-being

• Perform tasks like urinalysis, physiological measurements, venepuncture, ECG, and health promotion activities.
• Act as a chaperone, prepare environments, and support health and well-being awareness.
• Record information accurately, maintain confidentiality, and support patient rights and diversity.