Health Care Assistant Bank

Surrey Heath Community Providers Ltd; Camberley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community health organization in Camberley is seeking a Health Care Assistant to conduct NHS health checks and support patients in maintaining their health. The ideal candidate will have strong communication skills and provide respectful, high-quality service. Relevant qualifications, including GCSEs and a Care Certificate, are required. This role offers £13.60 an hour plus benefits, including a 12.07% enhancement for annual leave.

Benefits

12.07% in lieu of annual leave

Saturday enhancement

Qualifications

• Six months of relevant experience working in a primary care environment in the last two years.
• Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
• Knowledge of safeguarding interventions and an awareness of the Mental Capacity Act.

Responsibilities

• Undertake NHS health checks.
• Carry out baseline observations including blood pressure and height.
• Ensure timely and accurate recording of clinical information.

Skills

Excellent verbal and written communication skills

Ability to work as part of a team

Good technical literacy

Education

GCSE Maths and English (C and above) or equivalent

Relevant NVQ Level 3 qualification or equivalent

Care Certificate

Tools

Patient clinical system such as EMIS

Word and Excel

Job description

NHSHealth Checks are a systematic prevention programme that assesses anindividuals risk of heart disease, stroke, diabetes and kidney disease, onceevery five years. It is for people aged between 40 and 74 who have not beenpreviously diagnosed with one of the above conditions, hypertension, or arecurrently receiving certain medications.

Theaim of the PCN Heart Health Checks in Surrey Heath Primary Care Network is toprovide a quality service that will help people live longer, healthier lives.The longer term aim is a reduction in incidence or early detection of heartattacks and strokes, type II diabetes, chronic kidney disease and vasculardementia.

As a Health Care Assistant with us, you willplay a key role working under supervision and delivering our heart healthchecks which identifies the persons risk of developing cardiovascular diseaseand diabetes. This health check focus on preventative care, health promotionand education - all within an environment dedicated to providing respectful,high-quality service to every patient. You will have excellent communicationskills and will understand the importance of communicating tailored advice andsupport.

Main duties of the job

To undertake NHS health checks

Phlebotomy every patient will have a blood test as part of the hearthealth check

Carry out baseline observations such as pulse oximetry, blood pressure,temperature, pulse rate, recording findings accurately

Accurately measure and record clinical measurements such as height,weight and waist measurements

Ensuretimely and accurate recording of clinical information and patient interventions on relevantelectronic database systems, e.g. EMIS, and following business continuityplans if the electronic system is unavailable

Communicateeffectively with patients and carers, recognising the need for alternativemethods of communication to overcome different levels of understanding,cultural background and preferred ways of communicating.

Provideand communicate relevant health promotion literature and lifestyle adviceto patients

Ensureall clinical rooms are adequately stocked and prepared for each session

Ensureclinical waste is removed from clinical areas and sharps bins replaced inaccordance with IPC policy

Work asan effective and responsible team member, supporting others and exploringmechanisms to develop new ways of working.

Supportthe PCN with health promotion programmes as appropriate

To carryout any other reasonable duties as requested by a manager to ensure quality ofservice

About us

We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practicesacross 10 sites, covering a population of over 100,000 patients across Surrey Heath. Webegan in 2016 and now employ around 200 members of staff across our clinical and corporatesupport teams. Our services include Surrey Heath Primary Care Network, PRIMACY workflowmanagement and Upper Gordon Road Surgery.

As a GP Federation and Primary Care Network, we are proud to represent our memberpractices and to champion primary care by working with local general practice and systempartners, in the provision of community based healthcare services. We are dedicated toproviding safe and compassionate care to our patients across our range of primary careservices in Surrey Heath and believe in continuous commitment to quality service delivery andpositive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in ensuring ourpatients feel safe, supported, communicated with and respected, at a time when theymay be feeling vulnerable.

Our vision is to provide high quality, seamless health care that enables people to leadhealthier lives, whilst feeling supported and cared for.

Job responsibilities

Please see Supporting Documents for full Job Description, list of responsibilities and Person Specification.

Person Specification

Personal Attributes

• Ability to motivate people.
• Able to travel locally as required.
• Passionate about combatting disadvantage and inequality in healthcare
• Able to work as part of a team.

Qualifications

• GCSE Maths and English (C and above) or equivalent.
• Six months of relevant experience working in a primary care environment in the last two years.
• Care Certificate.
• Relevant NVQ Level 3 qualification or equivalent.

Knowledge

• Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
• Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
• Experience providing advice/signposting.
• Experience using a patient clinical system such as EMIS.
• Knowledge of safeguarding interventions and an awareness of the Mental Capacity Act.
• Knowledge of a range of local community groups which support wellbeing.

Skills

• Excellent verbal and written communication skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
• Good technical literacy with e.g. Word, Excel, and experience using a clinical system such as EMIS.
• Able to work independently and manage own workload.
• Able to build strong professional relationships.
• Understanding of social determinants of health and how these can be addressed with patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£13.60 an hourplus 12.07% in lieu of annual leave, plus Saturday enhancement