Health Care Assistant (Band 2/3)

NHS; Woking; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading hospice in Woking seeks a passionate Health Care Assistant to provide exceptional care to patients with complex illnesses. This rewarding role requires excellent communication skills and a willingness to develop professionally, offering significant opportunities for training and growth.

Benefits

27 days of annual leave, rising over time.

Free parking available.

Discounted complementary therapies.

Flexible working opportunities.

On-site cafe.

Qualifications

• Experience of palliative care is desirable.
• Willingness to work towards Care Certificate.
• Experience in health or social care setting.

Responsibilities

• Deliver high quality care to palliative and end-of-life care patients.
• Work under the direction of a Registered Nurse.
• Participate in a seven-day per week operational service.

Skills

Communication

Teamwork

Compassion

Education

Care Certificate

NVQ 3 - QCF Level 3 or equivalent

Job description

Job Summary

Woking and Sam Beare Hospice In Patient Unit is looking for a passionate dynamic and enthusiastic Health Care Assistant to join our incredible team.

Here at the hospice, we pride ourselves on giving exceptionally high standards of care to patients and their families through some of the most challenging times of their lives. In our IPU, in their own homes and in our Wellbeing Centre. Our charity-based service specialises in palliative and end of life care for patients with complex life limiting illnesses who live in the North-West Surrey area.

Some of the ways we provide such high standards is through fantastic staff to patient ratios that leave our patients and families feeling like they are always a priority. As well as our environment which is clean, warm and homely to ensure all that come through our services feel safe and comfortable.

In addition to the wonderful environment, we have a keen focus on education and development. Our education team support excellent training sessions taught by our in-house experts. Furthermore, our staff are encouraged and supported to increase their professional skills through courses and university modules.

Recent examples of our commitment to developing our team include:

NA to RN apprenticeships

HCA to NA apprenticeships,

CNS supported and developed to join our medical team as a Non-Medical Prescriber/ANP

Staff Nurse to Senior Staff Nurse

Senior Staff Nurse into Clinical Nurse Specialist positions in our community team.

Main duties of the job

" A beautiful setting, warm friendly staff and colleagues, and the gratitude of the patient's and their families fuel my energies to keep going with a challenging role. What we do is not easy but its very worthwhile".

Clinical Colleague

A SuccessfulHealth Care Assistant will Be:

• Caring and compassionate
• Willing to develop their knowledge and skills
• Experience of palliative care is desirable it is not essential as we can offer support through our training and development programme
• To have excellent communication and interpersonal skills
• Have a can-do, enthusiastic attitude.
  
  

A Successful Candidate Will Have:

Willingness to work towards Care Certificate or NVQ 3 (QCF Level 3 or equivalent)

Experience of caring for patients in a health or social care setting

Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About Us

This role is Band 2-3 depending on experience and qualification. All successful candidates employed into Band 2 are encouraged to complete the Care Certificate within 6-12 months of employment, which would offer the opportunity to develop into the Band 3 role.

Clinical Staff Benefits

We are passionate about our colleagues careers. Along with our commitment to provide every colleague with a personal development plan to achieve their vocational goals, we provide the following industry leading benefits:

Annual Leave:27 days rising to 29 days after five years service, rising to 33 days after 10 years service.

Flexible Working:We fully support flexible working opportunities including working part time depending on the role.

Free Parking:Free parking is available.

Discounted Complementary Therapies:Our Wellbeing Team offer discounted therapies to all members of staff including massages and reflexology and Staff Wellbeing Days.

Blue Light Discount Card:Staff can apply for a Blue Light card that offers discounts across 15,000 retailers.

On Site Cafe:Our Garden Cafe based at the Hospice in Goldsworth Park offers a range of hot and cold food options including sandwiches and jacket potatoes.

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

B0107-25-0007

Job locations

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG

Job Description

Job responsibilities

A summary of the job is below, but please see attached job description for full details.

To work under the direction of a Registered Nurse both independently and as part of a multi-disciplinary team to deliver holistic, high quality care to palliative and end of life care patients, their carers and relatives in the Community and /or on our Inpatient Unit.

To participate in a seven day per week operational service including days and nights.

Job Description

Job responsibilities

A summary of the job is below, but please see attached job description for full details.

To work under the direction of a Registered Nurse both independently and as part of a multi-disciplinary team to deliver holistic, high quality care to palliative and end of life care patients, their carers and relatives in the Community and /or on our Inpatient Unit.

To participate in a seven day per week operational service including days and nights.

Person Specification

Personal Qualities

Essential

• Excellent interpersonal and communication skills
• Ability to work collaboratively as part of a team.
• Self- motivated and confident approach
• Motivated, flexible, and adaptable individual
• Ability to work flexibly over a 7-day period.
• Willingness to work unsocial hours including weekends and Nights if required.
  
  

Experience

Essential

• Experience of working in a multidisciplinary team
• Knowledge of palliative care or relevant experience
• Knowledge of national, regional, and local policy in relation to quality standards, targets, and improvements initiatives
  
  

Qualifications

Essential

• Care certificate, NVQ 3 - QCF Level 3 or equivalent
• Band 2 working towards care certificate.
  
  

Skills

Essential

• Excellent interpersonal and communication skills
• Ability to motivate and inspire others.
• Ability to form and maintain professional working relationships.
• Calm, organised, flexible, approachable, enthusiastic, and punctual.
• Good working knowledge and application of the MS Office packages.
• Effective time management and organisation skills
• Able to manage difficult situations effectively.
• Demonstrates a flexible approach to pattens of working.
• Ability to work autonomously and in a team.
• Ability to respond to changes in patient conditions
• Ability to prioritise a patients care needs
  
  

Desirable

• Experience of working in a palliative care setting
• Experience of working with patients with a life limiting illness and end of life care.
  
  

Person Specification

Personal Qualities

Essential

• Excellent interpersonal and communication skills
• Ability to motivate and inspire others.
• Ability to form and maintain professional working relationships.
• Calm, organised, flexible, approachable, enthusiastic, and punctual.
• Good working knowledge and application of the MS Office packages.
• Effective time management and organisation skills
• Able to manage difficult situations effectively.
• Demonstrates a flexible approach to pattens of working.
• Ability to work autonomously and in a team.
• Ability to respond to changes in patient conditions
• Ability to prioritise a patients care needs
  
  

Desirable

• Experience of working in a palliative care setting
• Experience of working with patients with a life limiting illness and end of life care.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woking & Sam Beare Hospices

Address

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG

Employer's website

https://wsbh.org.uk/ (Opens in a new tab)

Employer details

Employer name

Woking & Sam Beare Hospices

Address

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG

Employer's website

https://wsbh.org.uk/ (Opens in a new tab)