Health Care Assistant (Band 2/3)

Integrated Care System; Woking; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospice in Woking is seeking passionate Health Care Assistants to provide exceptional care for patients in our In Patient Unit and community settings. The role focuses on palliative and end of life care and includes opportunities for professional development through training sessions. This fulfilling position requires compassion and teamwork, making a significant impact in patients' lives during challenging times.

Benefits

27 days annual leave, increasing with service

Flexible working options

Free parking

Discounted complementary therapies

Blue Light Discount Card

On-site café

Pension scheme

Employee Assistance Programme

Qualifications

• Experience in health or social care settings is desirable but not essential.
• Knowledge of palliative care or relevant experience.
• Willingness to work towards Care Certificate.

Responsibilities

• Deliver holistic, high quality care to palliative and end of life patients.
• Work under the direction of a Registered Nurse within a team.
• Participate in a seven day per week operational service.

Skills

Excellent interpersonal and communication skills

Ability to work collaboratively as part of a team

Self-motivated and confident approach

Motivated, flexible, and adaptable

Effective time management and organisation skills

Experience of working in a palliative care setting

Education

Care Certificate

NVQ Level 3 or equivalent

Job description

Woking and Sam Beare Hospice In Patient Unit islooking for caring, passionate and enthusiastic Health Care Assistants to joinour amazing team.

At our hospice, we provide exceptional care to patients and their families throughsome of the most challenging times of their lives. We support our patients in our In Patient Unit, at home plus in our Wellbeing Centre. Our charity specialises inpalliative and end of life care for patients with complex and life limitingillnesses who live in North-West Surrey.

We ensure high quality care with great staff to patient ratios, making sure everyone feels cared for and valued. Our warm, clean and homely environment helps patients and families using our services feel safe and comfortable.

We also invest in your growth. Our education team offers excellenttraining sessions and support staff development through courses and university programs.

Recent examples of our commitment to developing our team include:

• NA to RN apprenticeships
• HCA to NA apprenticeships,
• CNS supported and developed to join our medical team as a Non-Medical Prescriber/ANP
• Staff Nurse to Senior Staff Nurse
• Senior Staff Nurse into Clinical Nurse Specialist positions in our community team.

Join us to make a real difference in people's lives!

Main duties of the job

" A beautiful setting, warm friendly staff and colleagues, and the gratitude of the patient's and their families fuel my energies to keep going with a challenging role. What we do is not easy but its very worthwhile".Clinical Colleague

We are looking for caring, compassionate and enthusiastic individual with key qualities:

• Caring and compassionate
• Eager to learn and improve
• Experience of palliative caring for patients in health or social care settings is desirable but not essential as we can offer support through our training and development programme

Additional Requirements:

• Applicants must have a legal right to work in the UK. We are not able to offer sponsorship.
• Care Certificate or NVQ 3 (QCF Level 3 or equivalent) qualification or a willingness to work towards this.
• Experience of working as part of a team
• Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About us

Thisrole is Band 2-3 depending on experience and qualification. All successfulcandidates employed into Band 2 are encouraged to complete the Care Certificate within 6-12 months of employment, which would offer the opportunity to develop into the Band 3 role.

Clinical Staff Benefits

We are passionate about our colleagues careers.Along with our commitment to provide every colleague with a personaldevelopment plan to achieve their vocational goals, we provide the followingindustry leading benefits:

• Annual Leave:27 days rising to 29 days after five yearsservice, rising to 33 days after 10 years service. NHS staff who join our hospice can have their NHS service recognised to start their holiday entitlement at the corresponding level, with proof of service.
• Flexible Working:We fully support flexible workingopportunities including working part time depending on the role.
• Free Parking
• Discounted Complementary Therapies:discounted therapies available toall members of staff including massages and reflexology.
• Blue Light Discount Card:offersdiscounts across 15,000 retailers.
• On Site Cafe:Our Hospice Garden Cafe offers an affordable range of hot and cold food options.
• Pension Scheme: Hospice staff can join Royal London with a 4% employer contribution or colleagues joining from the NHS can remain in the NHS pension scheme, subject to eligibility.
• Plus more including Employee Assistance Programme, Death in Service, Eye Care Vouchers.

Job responsibilities

A summary of the job is below, but please see attached job description for full details.

To workunder the direction of a Registered Nurse both independently and as part of amulti-disciplinary team to deliver holistic, high quality care to palliativeand end of life care patients, their carers and relatives in the Community and/or on our Inpatient Unit.

Toparticipate in a seven day per week operational service including days andnights.

Person Specification

Personal Qualities

• Excellent interpersonal and communication skills
• Ability to work collaboratively as part of a team.
• Self- motivated and confident approach
• Motivated, flexible, and adaptable individual
• Ability to work flexibly over a 7-day period.
• Willingness to work unsocial hours including weekends and Nights if required.

Experience

• Experience of working in a multidisciplinary team
• Knowledge of palliative care or relevant experience
• Knowledge of national, regional, and local policy in relation to quality standards, targets, and improvements initiatives

Qualifications

• Care certificate, NVQ 3 - QCF Level 3 or equivalent
• Band 2 working towards care certificate.

Skills

• Excellent interpersonal and communication skills
• Ability to motivate and inspire others.
• Ability to form and maintain professional working relationships.
• Calm, organised, flexible, approachable, enthusiastic, and punctual.
• Good working knowledge and application of the MS Office packages.
• Effective time management and organisation skills
• Able to manage difficult situations effectively.
• Demonstrates a flexible approach to pattens of working.
• Ability to work autonomously and in a team.
• Ability to respond to changes in patient conditions
• Ability to prioritise a patients care needs
• Experience of working in a palliative care setting
• Experience of working with patients with a life limiting illness and end of life care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.