Health Care Assistant - Band 2

Birmingham Hospice; Birmingham; On-site; GBP 24,000; Full time

Job description

Job Summary

At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.

We have an opportunity for a caring, compassionate, and committed Health Care Assistants (HCA) to join our In-Patient Unit Team at our Selly Park Hospice.

As an HCA you will work as a member of a multidisciplinary team to deliver hands-on high-quality palliative and end of life care to our patients and their families in accordance with our values. You will be required to have competent clinical skills to ensure a safe environment for our patients and their families. You will also need to be sensitive to the spiritual, psychological and social needs of our patients and their families.

Our Requirements

Level 2 NVQ in health or social care or show a willingness to work towards.

Experience of working in a care role in the health care sector and/or other care related experience.

Competent in English and Maths (up to GCSE level or equivalent).

The ability to work flexibly over a 7-day rota and multi-site work.

Good communication skills both written and verbal.

Competent IT skills including use of databases, email, and Word.

Main duties of the job

In return, we offer the opportunity to be part of an amazing charity, competitive salary, generous holiday entitlement, wellbeing programmes, comprehensive training and the opportunity to develop your career through ongoing professional development and support.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

For further information and an informal discussion about the role please contact Alison Breakwell ([e-mail]) IPU Lead Nurse on 0121 752 8809 or by email.

If this sounds like the role for you then we'd love to receive your application.

Informal visits/discussions are strongly encouraged.

Job Description

To view the full job description and to apply for this role please visit our website using the address below:

https://www.birminghamhospice.org.uk/about-us/join-us

About Us

Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses. We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it. Our vision is a future where everyone with a life-limiting illness will live and die with dignity and in comfort. Our mission is to enable more people from all communities to access the care of their choice at the end of life.

During a recent CQC inspection our sites have been rated outstanding, with independent health care regulators highlighting that colleagues and services are caring, responsive and well-led. Our outstanding teams are passionate about providing the very best care, and patients and their loved ones are at the heart of everything we do.

Our values of kindness, respect, innovation, togetherness, positivity and openness are at the centre of who we are, what we do and how we behave. We pride ourselves on being an inclusive, welcoming, caring and supportive team. We are offering a competitive salary, with generous holiday allowance, a contribution pension scheme, and a commitment to investing in our people through employee benefits and ongoing professional development.

Date posted

01 April 2025

Pay scheme

Other

Salary

£23,875 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0060-25-0010

Job locations

Birmingham St. Marys Hospice

176 Raddlebarn Road

Birmingham

B29 7DA

Job Description

Job responsibilities

JOB DESCRIPTION

Happy to talk about flexible working

Job title: Health Care Assistant

Department: IPU Selly Park Hospice

Band: Clinical Band 2

Reports to: Lead Nurse IPU

Responsible for: - DBS required Enhanced

Job purpose

To work as a member of the multidisciplinary team to ensure the delivery of high standards of Palliative and end of life care to patients and their families in accordance with the hospice values.

Main duties and responsibilities

1. Deliver hands on personal care to patients including care of the deceased patient.
2. Report verbally (patient information) to appropriate team members.
3. Document care given on system one.
4. Contribute to multidisciplinary discussions.
5. Work as part of a multidisciplinary team.
6. Attend statutory training sessions.
7. Work flexibly across all areas in the Hospice if required.
8. Escort patients to appointments.
9. Be sensitive to the spiritual, psychological and social needs of the patients and their families.
10. Convey messages and information to all team members, patients and their families as appropriate.
11. Initiate and participate in social activities for patients, together with colleagues.
12. Undertake clinical skills as competent whilst adhering to hospice policies and procedures.
13. Be aware of and undertake infection control measures to ensure a safe working environment.
14. Undertake mandatory training and yearly appraisals in line with Hospice policy.

Financial

To ensure that resources are used in an efficient and cost effective manner for the good of the patients.

Communication

Ensure effective communication with patients and their relatives and the wider multidisciplinary team.

Demonstrate excellent interpersonal skills.

Demonstrate high standards of both written and verbal communication.

Health and Safety

To participate in and contribute to the maintenance of a safe working environment in accordance with the requirements of health and safety legislation to ensure the delivery of high quality, safe, patient-centred care.

General duties

Confidentiality

All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals.

Equality and Diversity

The hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Health and safety

All employees have a responsibility under the terms of the Health and Safety at Work Act 1974 to protect and promote their own health and that of others in the workplace. All employees are responsible for maintaining their statutory and mandatory training. All employees must comply with all hospice health and safety procedures infection control. The prevention and control of infection is the responsibility of everyone who is employed by the hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.

Information governance

All employees are responsible for ensuring they undertake any training relating to information governance, read the hospice's policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role.

Professional development

All employees must participate in an annual appraisal and develop a personal development plan with their line manager.

Safeguarding children, young people and vulnerable adults

The hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are expected to behave in such a way that supports this commitment pandemic or major incident. which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk. In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the hospice. Prior to undertaking any duties, the member of staff will have full training and induction. We won't ask any member of staff to undertake duties for The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs.

Person Specification

Skills

Personal Skills and Attributes Essential

• Good communication skills, both written and verbal.
• Excellent interpersonal skills.
• Excellent time management skills.
• Ability to be flexible and responsible.
• Able to work as part of a team.
• Competent in IT skills including use of databases, email, internet and Word.
• Positive and enthusiastic.
• Professional.

Qualifications Essential

• Good standard of education.
• NVQ 2 in health and social care or equivalent/Willingness to work towards or equivalent.

Experience Essential

• Experience of working in a care role in the health care sector and/or other care related experience.

Desirable

• Experience of oncology or palliative care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Hospice

Address

Birmingham St. Marys Hospice

176 Raddlebarn Road

Birmingham

B29 7DA

Employer's website

https://www.birminghamhospice.org.uk