Health Care Assistant - Acute Receiving Medicine

NHS National Services Scotland; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS Pension

Cycle to Work Scheme

Training & development

Flexible working options

Holiday entitlement

Job summary

NHS Greater Glasgow and Clyde is seeking Healthcare Support Workers to deliver person-centred care in acute receiving units. You will support a multidisciplinary team, maintain ward hygiene and safety, and perform delegated tasks under supervision of a registered nurse.

The role requires SVQ Level II or equivalent, mandatory induction standards, and ongoing mandatory training. Flexible patterns and permanent posts are available across full- and part-time arrangements.

Qualifications

• SVQ Level II qualification or equivalent experience.
• Completion of Healthcare Support Worker Mandatory Induction Standards.
• Annual compliance with mandatory training updates.

Responsibilities

• Deliver person-centred care to patients within the Acute Receiving Units.
• Support the multidisciplinary team in providing safe and effective patient care.
• Maintain hygiene, order, and safety within the ward environment.
• Carry out delegated tasks under the direct and indirect supervision of a registered nurse.
• Ensure equipment is compatible, functioning correctly, and report any concerns to a registered nurse.
• Comply with infection prevention and control, escort policy, and health and safety requirements.
• Complete and maintain statutory and mandatory learning requirements.
• Monitor patients and report concerns appropriately.
• Provide personal care and undertake related patient support activities.

Skills

Communication skills

Teamwork

Numeracy

Care / Compassion

Education

SVQ Level II or equivalent

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Permanent, various full-time and part-time posts available

Shift pattern: 12-hour shifts, rotational

Base location: Queen Elizabeth University Hospital

Key responsibilities:

• Deliver person-centred care to patients within the Acute Receiving Units.
• Support the multidisciplinary team in providing safe and effective patient care.
• Maintain hygiene, order, and safety within the ward environment.
• Carry out delegated tasks under the direct and indirect supervision of a registered nurse.
• Ensure equipment is compatible, functioning correctly, and report any concerns to a registered nurse.
• Comply with departmental policies and procedures, including infection prevention and control, escort policy, and health and safety requirements.
• Complete and maintain statutory and mandatory learning requirements.
• Monitor patients and report concerns appropriately.
• Provide personal care and undertake related patient support activities.

Knowledge, training, qualifications and/or experience required to do the job:

• SVQ Level II qualification or equivalent experience gained through relevant work, training, and short courses.
• Completion of Healthcare Support Worker Mandatory Induction Standards and adherence to the Code of Conduct for Healthcare Support Workers in Scotland.
• Annual compliance with mandatory training updates.
• Ability to work effectively in a busy healthcare environment.
• Understanding of healthcare policies, procedures, and scope of practice.
• Completion of in-house training programmes as required.
• Commitment to ongoing professional development through workplace learning, teaching sessions, and study days.
• Knowledge of clinical equipment used within the department.
• Effective written and verbal communication, literacy, and numeracy skills.
• Good observation skills and awareness of when to escalating concerns.
• Ability to work collaboratively within a multidisciplinary team.
• Caring and compassionate approach, preferably with experience in a care environment.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

This post may require a satisfactory PVG Scheme record check.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow.

For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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