Health Care Assistant

Integrated Care System; Wymondham; On-site; GBP 20,000 - 26,000; Full time

Job summary

A healthcare provider in Wymondham is seeking an experienced Healthcare Assistant to provide high-standard care to patients. Responsibilities include supporting the nursing team with health checks, wound care, and maintaining patient records. Ideal candidates will possess strong communication skills and have training in phlebotomy. Continuous learning and development opportunities are provided, alongside a friendly work environment.

Benefits

Support with ongoing training and development

Regular clinical education sessions

Onsite staff parking

Qualifications

• Experience in phlebotomy, wound care, health checks and health promotion would be an advantage.
• Practical experience of working with others.
• Experience in a General Practice setting.

Responsibilities

• Assist in the delivery of high standard of care to patients.
• Promote effective communication skills between staff.
• Keep accurate records of patient attendance.

Skills

Excellent communication skills (Written and Oral)

Time Management

Interpersonal skills

Phlebotomy trained

Ability to work under pressure

Education

Experience of carrying out basic physical health checks

Experience of carrying out dressings

Tools

Computerised clinical systems

Job description

An opportunity has arisen foran experienced Healthcare Assistant to work alongside our friendly, establishedteam of staff in Wymondham, Norfolk.

You will work alongside a team ofother Nurse Practitioners, Practice Nurses and HCAs supported by a team of GPs, Physician Associates, Paramedic and non-clinical practice staff.

Main duties of the job

Experience in phlebotomy, wound care, health checks and health promotion, B12injections and basic vaccinations would be an advantage.

About us

As well as being part of a great team, the successful candidate willbenefit from:

• A friendly, supportive and professional environment;
• A culture of continuous improvement and learning;
• Support with ongoing training and development;
• Regular clinical education sessions;
• Onsite staff parking;

Job responsibilities

Responsibility: Primarily to NurseManager but ultimately to all partners within the practice.

Aim of the role:

To work as aprofessionally accountable team member within the nursing department and toassist the nurses in the provision of health care provided to the patients ofWymondham Medical practice.

To ensure thatthe care delivered to the practice population is relevant, of a high standardand is clinically effective.

To undertakespecific tasks and have responsibilities to facilitate the smooth functioningof the department.

Clinical Role Overview

1.Assist in thedelivery of high standard of care to patients in conjunction with practicepolicy and protocols.

2.Promote patientequality and dignity at all times.

3.Promoteeffective communication skills between reception staff, nurses and doctors.

4.To remember thatprofessional standards and confidentiality should be maintained at all times.

5.To keep accuraterecords of all patient attendance and telephone encounters using System OneComputer System.

6.To carry outdressings following completion of wound care course.

7.To carry out NHShealth checks, Mental health physical checks and Hypertension reviews followingsuitable training.

8.To carry outECGs as requested.

9.Give B12injections, Influenza and shingles vaccines following suitable training.

10. To carry out the duties of a Phlebotomist usingappropriate PPE as and when required.

11. To carry out INR clinics using appropriate PPE asand when required.

12. Comply with Infection Control Policy in regard toSharps Safe equipment including Sharps bins.

13. To organise and document specimens as required.

14. Have Level 3 Training in Safeguarding Children.

15. Participate in the extended hours rota.

Confidentiality:

• The nature of this post requiresconfidentiality to be of paramount importance at all times.

Health & Safety:

• To ensure observance and adherence to theHealth and Safety at Work Act 1974.

Equality and Diversity:

• The post-holder will support the equality,diversity and rights of patients, carers and colleagues.

Personal/Professional Development:

• To participate in staff meetings, 1-2-1meetings and the appraisal scheme and undertake training appropriate tothe development of the job role and in line with the Practices statutory obligations.

Employers Responsibilities

Have responsibility to ensure that all staff haveknowledge, skills and competence to fulfil their roles in Safeguarding Children& Adults.

Person Specification

Qualifications

• Experience of carrying out basic physical health checks
• Experience of carrying out dressings.
• Experience of health promotion.

Experience

• Practical experience of working with others
• Experience of using own initiative
• Experience of dealing with public/patients
• Practical experience of computerised clinical systems
• Experience of working within a General Practice

Skills and Behaviours

• Excellent communication skills (Written and Oral)
• Time Management and the ability to work to deadlines
• Interpersonal skills
• Planning and organising
• Performing under pressure
• Ability to work as part of an integrated multi skilled team
• Self motivated
• Flexibility
• Confidentiality
• Phlebotomy trained

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.