Health Care Assistant

The Methodist Church in Britain; Rainham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Full training and support

Job summary

The Methodist Church in Britain is seeking a Healthcare Assistant to support dermatology community services across multiple sites in Sussex and Kent. You will welcome patients, chaperone, prepare rooms, stock supplies and assist clinicians with consultations and procedures.

The role involves regional travel between community locations with full training provided. NVQ Level 2 in Health and Social Care or willingness to work towards it is required.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Experience in healthcare, care, customer service or patient-facing environment
• Willingness to travel between community clinic locations as required

Responsibilities

• Welcome patients to clinic and support them through their appointment
• Assist patients with dignity, privacy and respect at all times
• Prepare and maintain clinical rooms, equipment and supplies for clinics and procedures
• Support clinicians during consultations, examinations and dermatology procedures
• Act as a chaperone during examinations and treatments in line with organisational policy
• Assist with minor surgery clinics by preparing equipment, stocking procedure rooms and supporting clinicians
• Support post-procedure care under the supervision of a registered clinician
• Assist with dressing clinics and other delegated care activities after appropriate training
• Maintain accurate patient records and update electronic systems as required
• Keep clinical areas clean, safe and compliant with infection prevention and control standards
• Monitor and replenish clinical stock and supplies
• Support the administrative and operational functions of the service to keep clinic flow effective

Skills

Communication skills

Teamwork

Organisational skills

IT skills

Data privacy

Infection control

Education

NVQ Level 2 in Health and Social Care

Job description

This bank Healthcare Assistant post supports the Sussex Community Dermatology Service and Kent Integrated Dermatology Services, which run community dermatology clinics. The work centres on welcoming and chaperoning patients, preparing clinical rooms and stock, and assisting clinicians with consultations, minor surgery and dressing clinics. The role is regional, so the post holder travels between community sites, with full training provided. Fit depends on NVQ Level 2 in Health and Social Care or willingness to work towards it.

What the job involves

• Welcome patients to clinic and support them through their appointment
• Assist patients with dignity, privacy and respect at all times
• Prepare and maintain clinical rooms, equipment and supplies for clinics and procedures
• Support clinicians during consultations, examinations and dermatology procedures
• Act as a chaperone during examinations and treatments in line with organisational policy
• Assist with minor surgery clinics by preparing equipment, stocking procedure rooms and supporting clinicians
• Support post-procedure care under the supervision of a registered clinician
• Assist with dressing clinics and other delegated care activities after appropriate training
• Maintain accurate patient records and update electronic systems as required
• Keep clinical areas clean, safe and compliant with infection prevention and control standards
• Monitor and replenish clinical stock and supplies
• Support the administrative and operational functions of the service to keep clinic flow effective

Qualifications

• NVQ Level 2 in Health and Social Care or equivalent, or willingness to work towards it

Experience

• Experience in a healthcare, care, customer service or patient-facing environment

Skills & knowledge

• Good communication and interpersonal skills
• Working effectively as part of a team
• Good organisational skills and attention to detail
• Basic IT skills
• Understanding of confidentiality and data protection requirements
• Awareness of infection prevention and control principles

Other

• Willingness to travel between community clinic locations as required

Nice to have

• Previous experience in an outpatient, community, GP practice or hospital setting
• Experience supporting clinical procedures
• Interest in dermatology and skin health
• Understanding of the role of a clinical chaperone
• Knowledge of safeguarding and patient-centred care principles
• Full UK driving licence and access to a vehicle for business use

What’s offered

• Full training and support