Health Care Assistant

Integrated Care System; Harlow; On-site; GBP 22,000 - 27,000; Full time

Job summary

A healthcare provider in Harlow is looking for a healthcare assistant to deliver safe, high-quality primary care services. You will assist in treatment, health promotion, and patient education, working closely with our nursing team. Successful candidates will hold a relevant healthcare qualification and have experience in a primary care setting. This role involves various clinical tasks, including administering vaccines and routine observations, in a friendly teaching environment.

Qualifications

• Experience of working with the public in a healthcare setting.
• Ability to conduct clinical tasks such as venepuncture and wound care.
• Experience of using SystmOne for patient management.

Responsibilities

• Carry out clinical observations such as blood pressure and BMI.
• Assist nursing team in clinical and administrative duties.
• Ensure clinical areas are stocked and prepared for sessions.

Skills

Excellent communication skills

Patient care

Infection control

Data recording

Ability to prioritize workload

Education

Good standard of general education (minimum GCSE grade C in English and Maths)

Healthcare qualification (level 3 or 4)

NVQ in health care

Completion of HCA care certificate

Job description

The healthcare assistant will deliver safe,high-quality primary care services to our patients and assist the nursing andclinical team in the provision of treatment, preventative care, healthpromotion and patient education, working as part of the practicemultidisciplinary team, delivering care within their scope of practice to ourpatients.

Main duties of the job

Maintain agreed standards of safety and hygienewithin the treatment room and consulting rooms.

• Weight, height, waist circumference and BodyMass Index Measurement of legs for compression hosiery
• Process and management of laboratory samplesrequested by clinical team
• Undertake vaccine/cold chain storage,monitoring and recording
• Prepare and maintain environments andequipment before, during and after patient care interventions
• Venepuncture, wound care/dressings, ABPM,ECGs, Urinalysis, NHS health checks, etc.
• Routine blood pressures/blood glucose
• Flu, pneumococcal, shingles vaccinations, B12injections
• Long Term Condition (LTC) clinic reviews
• Assist clinicians in carrying out minorclinical procedures including cleaning and maintenance of medical equipment
• Assist the nursing team in their clinical andadministrative duties when necessary

About us

Lister Medical Centre is based in Harlow, Essex.

We are a well-established, friendly teaching practice, and our dedicatedteam includes 8 GPs, 4 Emergency Care Practitioners, 3 Practice Nurses, 2Nursing Associates, 2 Physician Associate, 4 HCAs and 17 admin/support staff.We have been providing a full range of GP services for over 30 years and have apatient list size of over 21,000 patients.

As a teaching practice, we have Foundation Doctors and Students fromCambridge University based with us.

We are situated in a purpose-built health centre close to localamenities.

Please note: We are unable to offer sponsorship

Job responsibilities

Clinical:

• Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, height, weight, waist circumference and Body Mass Index, measurement of legs for compression hosiery, recording findings accurately
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly
• Undertake wound care, dressings and other clinical tasks as required
• Support the practice nurse with the management of chronic disease clinics and health promotion programmes
• Record of blood pressure
• Record of peak flow
• Record information both manually and on computer system
• Undertake other clinical activities identified by the practice nurse or doctor in accordance with agreed written protocols
• Act as chaperone support if required by doctors
• Venepuncture, wound care/dressings, ABPM, ECGs, Urinalysis, routine blood pressure, blood glucose, urine dips etc
• Assist Minor Ops
• Undertake new patient and NHS Health Checks
• FeNo testing and ABPI (doppler) tests
• Administration
• Complete LTC clinics
• Administer flu, shingles, pneumococcal vaccinations and B12 injections
• Ensure specimens are recorded and ready for onward transportation
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure fridges are cleaned routinely in accordance with extant guidance
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
• Deliver opportunistic health promotion where appropriate
• Process and manage laboratory samples requested by clinical team
• Undertake vaccine/cold chain storage, monitoring and recording
• Prepare and maintain environments and equipment before, during and after patient care interventions
• Assist the nursing staff in screening programmes
• Maintain, store and retrieve records - computerised
• Receive and transmit information by telephone to agreed practice standard with particular attention to confidentiality
• Ensure infection control measures are uphold in line with practice guidelines.
• Prepare clinical areas, including instrument preparation for specific clinical sessions
• Maintain stock levels of equipment and materials according to the needs of the practice in conjunction with the Health Care Support Workers
• In discussion with the nursing team, be responsible for supplying health promotion materials in the waiting area and consulting rooms

Person Specification

Experience

• Experience of working with the general public, healthcare setting or a primary care environment
• You will be expected to be able to provide a range of GP care including:
• Measurement of height and weight
• calculation of BMI
• Urinalysis
• Recording of blood pressure
• Recording of peak flow
• recording information both manually and on computer system
• Maintaining equipment
• Undertaking other clinical activities - Identified by the practice nurse or doctor in accordance with agreed written protocols
• Act as chaperone support if required by doctors
• ECG
• Venepuncture, wound care/dressing
• Undertake mental health/new patient health checks
• Experience of patient and customer facing roles.
• Infection control
• Experience of working in SystmOne
• Ability to organise and prioritise workload to achieve deadlines.
• Ability to investigate complex patient queries and anomalies when required.
• Ability to monitor and process accurate patient data.
• Commitment to equalities and the promotion of diversity in all aspects of working.
• Being open to innovative thinking and assist in developing new ways of working/systems as required
• Advanced communication skills
• ability to respond to potential emergency situations
• To adhere to the practice core values and to ensure patients, colleagues and other partners are treated with dignity and respect
• To display compassion and empathy for patients putting them at the centre of their care

Qualifications

• Experience of primary care/GP practices
• Good standard of general education with a minimum GCSE grade c in English and maths, or equivalent.
• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• NVQ in health care
• Previous completion of the HCA care certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.