Experienced Healthcare Assistant

The Methodist Church in Britain; Whitburn; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Support for personal development

Job summary

The House Partnership operates Greystone House Surgery as a training practice serving around 16,000 patients. You will assist practice nurses with routine procedures, support vaccination campaigns, and help maintain infection control and accurate records.

Applicants should have NVQ level 3 in Health and Social Care, be qualified in phlebotomy, and GCSEs in English and Maths. Prior primary care experience is preferred, with strong communication and teamwork to support patient care.

Qualifications

• NVQ Level 3 in Health and Social Care is required or equivalent.
• Phlebotomy qualification is required.
• GCSEs in English and Maths (A–C) or equivalent are required.

Responsibilities

• Assist practice nurses with simple clinical procedures, including observations, ECGs, wound care, suture removal, blood sampling and CPR.
• Support vaccination campaigns and assist doctors with minor surgery and coil fittings.
• Chaperone patients and provide general patient assistance.
• Give lifestyle advice on healthy living and weight management.
• Deliver clinical work that supports effective care in partnership with patients and their families or carers.
• Keep all patient information confidential.
• Help maintain infection control standards in clinical areas and keep consumables stocked.
• Maintain accurate manual and electronic records and provide general administrative support.
• Set up and maintain hygiene and infection control systems that meet CQC requirements.
• Undertake other reasonable duties such as ear syringing, dressings, smoking cessation and anticoagulation.
• Take responsibility for the health, safety and welfare of yourself and others, following practice policy.

Skills

Patient communication

Teamwork

Infection control

English language skills

Data entry/record keeping

Education

NVQ level 3 in Health and Social Care

Phlebotomy qualification

GCSE English and Maths (A–C)

Tools

EMIS Web

Job description

This Healthcare Assistant post sits at Greystone House Surgery, one of three sites in The House Partnership, within a training practice serving around 16,000 patients. The work centres on helping practice nurses and doctors with simple clinical procedures, from blood pressure checks and ECGs to wound care and minor surgery support, alongside infection control and stock upkeep. Cross-site working with the Merstham and Caterham sites may occasionally be needed. Applicants need phlebotomy and NVQ level 3 qualifications, plus prior primary care experience.

What the job involves

• Assist practice nurses with simple clinical procedures, including observations, ECGs, wound care, suture removal, blood sampling and CPR
• Support vaccination campaigns and assist doctors with minor surgery and coil fittings
• Chaperone patients and provide general patient assistance
• Give lifestyle advice on healthy living and weight management
• Deliver clinical work that supports effective care in partnership with patients and their families or carers
• Keep all patient information confidential
• Help maintain infection control standards in clinical areas and keep consumables stocked
• Maintain accurate manual and electronic records and provide general administrative support
• Set up and maintain hygiene and infection control systems that meet CQC requirements
• Undertake other reasonable duties such as ear syringing, dressings, smoking cessation and anticoagulation
• Take responsibility for the health, safety and welfare of yourself and others, following practice policy

Qualifications

• NVQ level 3 in Health and Social Care
• Qualified in phlebotomy
• GCSE grade A to C in English and Maths or equivalent

Experience

• Previous experience working in primary care

Skills & knowledge

• Communicate with a diverse range of patients, including those with learning disabilities
• Work collaboratively and adapt to fast-changing environments
• Caring, compassionate manner towards patients and their wellbeing
• Dependable with a strong work ethic
• Excellent verbal and written English

Checks & eligibility

• Eligible to work in the UK

Nice to have

• Experience of working in a similar environment
• Experience of EMIS Web
• Involvement in infection control audits

What’s offered

• Support for personal development