Health Care Assistant

Integrated Care System; Bracknell; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Bracknell is seeking a Health Care Assistant to join their team. The role involves providing patient-focused care, including ECG recording and monitoring patient health. Candidates should have NVQ Level 2 in Health and Social Care or equivalent, along with previous HCA experience in various healthcare settings. Flexibility and teamwork are essential.

Qualifications

• Previous experience of working as an HCA in UTC/GP/Hospital/Community setting.
• Understanding of basic observations.
• Ability to communicate with a variety of people.

Responsibilities

• Provide safe, accessible, and high-quality patient-focused care.
• Perform ECG recording and cannulation.
• Monitor patient observations and glucose levels.

Skills

Teamwork

Effective communication

Patient care

Education

NVQ Level 2 in Health and Social Care or equivalent

Care Certificate

Job description

Anexciting opportunity has arisen for a Health Care Assistant to join our busyand dynamic team in Slough at the Urgent Care Centre.

The post requires the ability to work as part of a teamcommunicating effectively with patients, operational and clinical staff,emergency services and secondary care staff to ensure the efficientorganisation of workload and management of patients.

Main duties of the job

• Provide safe, accessible, andhigh-quality patient-focused care
• ECG recording
• Cannulation
• Use of point of care blood testmachines
• Blood Glucose / Ketone Monitoring
• Patient Observations
• Act as chaperone where required
• Maintain appropriate stock levels inthe unit
• Monitoring the waiting room
• Providing personal support forpatients in the waiting room
• Updating the patients medical recordswhere appropriate
• Providing assistance/training to newmembers of staff to ensure the maintenance of a high-quality service, as andwhen required
• Ensure all clinical rooms areadequately stocked and prepared for each session
• Ensure clinical waste is removed fromclinical areas and sharps bins replaced in accordance with the Infection, Prevention & Control Policy
• To demonstrate a sound knowledge ofthe principles of infection control, including monthly hand hygiene auditsadhering to the highest standards when performing aseptic technique andcomplying with Infection, Prevention & Control Policy
• Deliver opportunistic healthpromotion where appropriate

About us

EBPCis a well-respected enabler of high-quality NHS services. Established 27 yearsago as an Out of Hours GP service, we have grown significantly and deliver afull range of services, 24/7, to support 111, Primary Care Networks, IntegratedCare Systems, Acute and Community NHS Trusts.

Job responsibilities

• Provide safe, accessible, andhigh-quality patient-focused care
• ECG recording
• Cannulation
• Use of point of care blood testmachines
• Blood Glucose / Ketone Monitoring
• Patient Observations
• Act as chaperone where required
• Maintain appropriate stock levels inthe unit
• Monitoring the waiting room
• Providing personal support forpatients in the waiting room
• Updating the patients medical recordswhere appropriate
• Providing assistance/training to newmembers of staff to ensure the maintenance of a high-quality service, as andwhen required
• Ensure all clinical rooms areadequately stocked and prepared for each session
• Ensure clinical waste is removed fromclinical areas and sharps bins replaced in accordance with the Infection, Prevention & Control Policy
• To demonstrate a sound knowledge ofthe principles of infection control, including monthly hand hygiene auditsadhering to the highest standards when performing aseptic technique andcomplying with Infection, Prevention & Control Policy
• Deliver opportunistic healthpromotion where appropriate

Communication

• Communicateeffectively with patients and carers, recognising the need for alternativemethods of communication to overcome different levels of understanding,cultural background, and preferred ways of communicating.
• Anticipatecommunication barriers and act to improve communication.
• Utiliseand demonstrate sensitive communication styles to ensure patients are fullyinformed and consent to treatment.
• Alwaysensure privacy and dignity for patients.
• Provideeffective communication with all staff and external stakeholders to exchangeand disseminate information.
• Provideinformation and advice for patients on discharge ensuring awareness of sourcesof guidance and support and provide information in an acceptable format forpatients recognising any difficulties and refer where appropriate.

Quality

• Prioritise,organise, and manage workload to maintain and promote quality.
• Promoteevidence based clinical practice according to current guidelines and maintainan appreciation of current legal and professional issues.
• Supportresearch and audit as a means of evaluating the quality of work delivered byself and the team to improve the experience for patients.
• Improvethe quality of health care responding to national and local policies asappropriate.
• Activelypromote diversity, including race diversity in the delivery of services.
• Generateand sustain the promotion of privacy and dignity, rights and responsibilitiesand take action to address any issues.
• Followconsistently high standards of infection control practice in accordance withnational and local policy especially with reference to hand hygiene and otherprocedures relevant to work.

Personal Development

• Identifyown professional development needs and participate in regular performancereview taking responsibility for own learning and performance.
• Workeffectively with others in the service to clearly define values, direction andpolicies which may impact on care delivery and support others to explore anddevelop new ways of working.
• Participatein statutory and mandatory training.
• Showawareness of requirements regarding health and safety, risk management andcomplaints.
• Demonstratean up-to-date knowledge of national, local, and service issues.
• Prioritiseown workload to ensure effective time management strategies are embedded withinthe work.
• Workeffectively and responsibly within the team to support others and explore newways of working.
• Delegateclearly and appropriately to ensure the principles of safe practice andassessment of competence are followed.
• Showresponsibility by ensuring own practice complies with Data Protection,Confidentiality and Caldicott principles.
• Agreeplans and outcomes to measure quality of own work.

Person Specification

Qualifications

• NVQ Level 2 in Health and Social Care or equivalent
• Care Certificate

Additional Requirements

• Demonstrates an enthusiastic and flexible approach
• Ability to travel between sites
• Ability to be flexible with working days/hours

Experience

• Previous experience of working as an HCA in UTC/GP/Hospital/Community setting
• Communicate with a variety of people
• Understanding of basic observations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.