Health Care Assistant

Integrated Care System; Borough of Rossendale; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health service provider in the Borough of Rossendale is seeking a dedicated Healthcare Assistant. The role involves undertaking clinical duties, assisting with patient care, and contributing to reception duties. Successful candidates will have an NVQ Level 3 in Health Care or equivalent and relevant experience. Competitive pay, NHS benefits, and continuous training opportunities will be provided.

Benefits

NHS Pension

Cycle to Work Scheme

Attendance Bonus

Free Tea & Coffee

Eye Care Contributions

Qualifications

• Willing to work unsocial hours across 7 days.
• Experience in health care work is essential.
• Experience in urgent care environment desired.

Responsibilities

• Undertake clinical duties including venepuncture and wound care.
• Ensure timely reporting of patient conditions.
• Assist in administrative and reception tasks.

Skills

Ability to work as a team member

Good communication skills

Basic IT skills

Good interpersonal skills

Education

NVQ Level 3 in Health and Care or equivalent

Tools

Adastra

EMIS

Job description

FCMS is committed to ensuring that our patients have the best possible experience within our service.

We are looking for an ethusiastic Healthcare Assistant to join us at the Rossendale Minor Injuries Unit. The service operates 7 days a week, 365 days a year.

Hours: 9 hours per average. 4 week rolling rota. Bank Shifts alsoavailable.

Pay: £12.80 perhour. We provide enhancementsfor Saturdays / Sundays and

BankHolidays.

Main duties of the job

The post holder will undertake a range ofclinical duties including venepuncture, ECGs, wound care, observations, andapplying plaster of paris to patients with fractures and personal care topatients.

The post holder will also contribute toadministrative, reception/floorwalker and housekeeping duties within theservice location. This vacancy comeswith a degree of receptionist cover.

About us

The ethos of FCMS as a social enterprise, health andwellbeing services provider is to be passionate in its drive to ensure thatpatients and callers remain the central focus of all that it does. Coupled withexcellent and well-established clinical governance systems and extremelyeffective operational expertise, it has meant that the company has the abilityto strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we havea core team of highly trained individuals who can manage the needs of ourpatients and callers. Our staff are able to significantly improve the servicedelivery and user experience due to their considerable experience andcommitment to what they do.

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Attendance Bonus

Free Tea & Coffee

Eye Care Contributions

Job responsibilities

Post holder will ensureprompt reporting of any relevant information regarding patients includingobservation of progress or deterioration in the patients condition to thetrained staff

Endeavour to maintaingood standards of communication both in written and oral form

Make entries onpatient records to record clinical interventions

Make entries in theclinical notes using the service areas computer programmes ADASTRA

Communicate withpatients and carers in a polite and pleasant manner

Receive and deliverpatient related information to and from other departments via the telephone/emails

Acknowledge andaccommodate barriers to communication and understanding including speech,hearing, language, and emotion

May be required toencourage patients to comply with programmes of care

Initiate emergencyaction when required

Obtain and dispatchspecimens on request

Undertake routine administrationand reception

Assist patients inanswering our streaming and redirection tool

Assist in theordering and supplying of materials and equipment e.g. stores afterauthorisation by the reception team leader

Inform the LeadClinician on shift of any untoward incidents

Take responsibilityfor the cleaning and stocking of clinical areas

Dispose of clinicalwaste in a safe manner for each clinical room

Contribute toinfection control measures by adhering to infection control policies/procedures

Our key expectations are:

Self-awarenessLiving authentically

Adaptability-Being ready to adjust depending on the situation

OpennessWhat you see is what you get

Positivitywith a real sense of being able to strive for the impossible

Generosityof spirit- Everyday should be an opportunity to act with kindness

Abilityto have fun Taking the role seriously, whilst being yourself

Our Why: To nurture anenvironment of inspiration, innovation and disruption so this people in ourworld receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very importantto us, so it is vital that the successful candidate lives and breathescomplimentary values and behaviours.

Our behaviours should be in line with ourvalues which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see howimportant we can become

Brave: We challenge the norm. We have the courage to get the difficult jobsdone

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do withenergy, ideas, and positivity

Come and bea part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Attendance Bonus

Free Tea & Coffee

Eye Care Contributions

Education and In Service Training

Be fully conversantin all the clinical computer systems used within Morecambe Urgent TreatmentCentre

Attend relevantstudy/induction days, seminars, courses etc. for individual development and forthe benefit of the service. Keepup to date with compliance and mandatory training.

Theabove list of duties and responsibilities is not intended to be fullycomprehensive and may be amended to take account of changing circumstances orrequirements following consultation with the post holder.

Wherenecessary relevant training in the operation of new or unfamiliar equipment,software or procedures will be provided or arranged.

Confidentiality

Inthe course of your duties, you may have access to confidential informationabout patients, staff or health service business. On no account must such information bedivulged to anyone who is not authorised to receive it. Confidentiality of information must bepreserved at all times whether at or away from work. FCMS has in place a Whistle blowers Policyfor staff wishing to express concerns.

DataProtection Act, 1998

Carry outany requirements within the duties applicable to the Data Protection Act, 1998.

Health and Safety At Work Act, 1974

Observeall responsibilities and carry out all duties, whether general to all employeesor specific to the post, relating to Health and Safety in accordance with thePractice and Departmental Safety Policies and any statutory requirements.

Clinical & Corporate Governance / QualityAssurance

Allemployees are expected to comply with the clinical and corporate governancearrangements of FCMS. Every employee is personally responsible for the qualityof the work, and standard of care,

which theyindividually provide. It is their dutyto seek to attain the highest standards achievable both individually andcollectively within their knowledge, skills and resources available to them.

If youhave other work or outside interests, this must not conflict with your dutiesand responsibilities of your attendance for work as an employee of the Service.

It is acondition of appointment that you must inform your manager before taking up ofany private practice, work for outside agencies or other employers, other workfor this Practice (including bank

work),voluntary work or outside interests you have or propose to have. This is to ensure there is no question of itcreating a conflict of interest with your NHS duties. You must also therefore seek your manager'sapproval before taking on any such other work or outside interest at any timeafter entering employment.

WorkingTime Directive

You arerequired to comply with the regulations governing working time and to anylocally agreed associated arrangements.

Harassmentand Bullying

ThePractice condemns all forms of harassment and bullying and is actively seekingto promote a workplace where employees are treated with dignity, respect andwithout bias.

In all theforegoing text any reference to one gender whether direct or implied equallyincludes the opposite gender unless specifically stated to be otherwise.

Fire Training

Eachmember of the staff has a statutory obligation to attend a Fire Lecture eachyear. It is the responsibility of eachmember of staff to ensure that they comply with this legal requirement.

No Smoking Policy

FCMS has a no smoking policy

Disability Confident Employer - As users of the disability confident scheme, we guaranteeto interview all disabled applicants who meet the minimum criteria for thevacancy

Disclosure/CriminalRecord (DBS)

This post will be subject to enhanceddisclosure under DBS. This post is subject to the Rehabilitation ofOffenders Act (Exemption Order) 1975 and as such it will be necessary for asubmission for Disclosure to be made to the Disclosure and Barring Service(formerly known as CRB) to check for any previous criminal convictions. Thiswill require three forms of valid ID to be produced and verified. Theonboarding process is also subject to an Occupational

Health check, suitableprofessional references and eligibility to work in the UK (with the requirementto provide relevant documentation as evidence).

Person Specification

Knowledge & Skills

• Ability to work as a team member
• Organisation and prioritising skills
• Good communication skills both written and oral
• Good Interpersonal skills
• Basic IT skills
• Knowledge of Adastra/EMIS computer systems

Personal Qualities

• Enthusiastic and committed about the role
• Flexible
• Willing to work unsocial hours across 7 days 07.45 20.00/ 365 days per year
• Willing to participate in ongoing training
• Approachable, enthusiastic and positive
• Team Player
• Always aims for excellence
• Ability to prioritise work and work calmly
• Ability to diffuse difficult situations and deal with difficult members of the public

Qualifications

• Good standard of general education
• NVQ Level 3 or equivalent in Health Care or working towards

Experience

• Health care work experience
• Experience of dealing with the general public
• Experience of wound care
• Experience of working in a GP practice setting / urgent care environment
• Experience of venepuncture
• Experience of applying plaster of paris
• Experience of recording ECGs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.