Health Care Assistant

NHS; Aldershot; On-site; GBP 20,000 - 28,000; Part time

Job summary

A regional healthcare provider is seeking an experienced Health Care Assistant to deliver essential patient care and assist the clinical team. This role involves providing health checks, managing Phlebotomy services, and maintaining medical equipment. The ideal candidate is proactive, organized, and skilled in patient interaction, contributing to quality care in a supportive environment. A healthcare qualification and proficiency with clinical IT systems are necessary.

Qualifications

• Experience in a healthcare setting is essential.
• Must have completed the HCA Care Certificate.
• Experience dealing with the public is required.

Responsibilities

• Assist the practice clinical team in patient care delivery.
• Manage and perform Phlebotomy services as needed.
• Conduct ECG recordings and support laboratory tasks.

Skills

Communication skills

IT skills

Teamwork

Proactive approach

Education

GCSE A-C or equivalent

Healthcare qualification (level 3 or 4)

Phlebotomy certification

Tools

EMIS system

Clinical IT systems

Job description

Job Summary

As we continue to expand, we are looking for a Health Care Assistant to replace someone who is leaving us who is not only clinically experienced but also proactive, organised, and able to take initiative. Working in a smaller team means your role will be highly valued and varied you'll have the opportunity to make a real impact, help shape the future of our nursing team, and contribute meaningfully to patient care and service development.

This is an exciting opportunity for someone who thrives in a collaborative setting but is equally confident working autonomously, managing priorities, and supporting others in a leadership capacity.

Main duties of the job

We are looking to fill a vacancy that needs someone with a desire to make a difference. To promote the practice and support our nursing team as well as the practice in delivering phlebotomy and HCA core provision. Someone with proven ability and excellent knowledge of EMIS system and how General Practice operates.

Someone who has some years of experience behind them and can start on the ground running especially welcomed.

As well as:ECGsPhlebotomy provisionB12 and other immunisation and vaccinations under PSD.NHS Health Checks,New Patient Health Checks.Ideally someone who can also do diabetes foot checks

The HCA role is continually growing and supporting a practice with ever more skilled care.

The HCA will look after equipment as well so for us the Spirometry and ECG and FeNo equipment including the arrangement of any support form the suppliers. As well as Flu vaccinations (some HCA are proficient in this)

Included in the role will be PAT testing support and Calibration support with suppliers and getting all equipment ready for this. This happens annually.

Patients are a priority so being confident in dealing with the public is required. We expect computer literacy to be at a skilled level. We are looking for a very dynamic and positive approach person who isn't afraid of high workloads and additionally is a can do and proactive HCA. Are you that person?

About Us

We are a small but growing practice with a strong ethos of teamwork and fostering a supportive, family-like environment. Whilst our practice may be smaller than those in other areas, we pride ourselves on being busy, dynamic, and deeply committed to our patients and each other. While some areas of the town experience deprivation, Aldershot is a vibrant and evolving community with a rich mix of backgrounds, cultures, and healthcare needs. This makes our work both challenging and deeply rewarding, as we aim to provide high-quality, compassionate care to all.Despite our size, we are a busy and dynamic surgery that has seen significant growth in recent years, with our patient list doubling as our reputation within the community has grown.

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3206-25-0005

Job locations

Aldershot Centre For Health

Hospital Hill

Aldershot

Hampshire

GU11 1AY

Job Description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

Working under the direct supervision of the Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the Health Care Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

HCA DUTIES & TREATMENT ROOM Duties

• New Patient Health checks
• ECG Recording
• Chaperoning duties
• To assist in the processing and management of laboratory samples requested by GPs Nurses
• Testing urine specimens using appropriate equipment and record as requested
• Ensuring that specimens brought in by patients or taken by doctors or nurses are ready for collection by pathology service.
• Maintaining stocks of examination instruments and specimen collection materials as well as stocking rooms for consumables and supporting the ordering process. Process to include checking expiry dates so everything is in date.
• Correctly storing instruments.
• Maintaining vaccine stock levels and stock rotation as agreed with the practice nurses.
• Maintaining and ordering drugs, instruments and clinical supplies.
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Performing other clinical tasks as trained and agreed to meet the needs of the practice.
  
  

MINOR OP's

From time to time the Doctors at this practice carry out minor operations for patients. These can include Contraception implants, removing in-growing toenails, coil fittings etc

You will be required to assist GPs in Minor Ops:

Getting instruments ready and laid out on trolley

Organise dressings required from stock

Clear away used instruments

PHLEBOTOMY

To assist in providing Phlebotomy services for the practice, as required.

You will responsible for running your own Phlebotomy Clinic. The times of the clinics will be in accordance with the practice needs.

This will include; checking request forms, checking patient's identification, checking equipment, drawing blood and labelling bottles.

To take blood samples of those patients requiring regular blood tests for conditions such as Diabetes, Hypertension, CHD and those on certain medication.

You will also be required to carry out the following measurements either during or separately from the Phlebotomy Clinic.

Taking And Recording The Following:

INR

Blood Pressure readings

Height

Weight

Smoking status

Alcohol consumption

BMI

ECG

Injections under PSD guidance

NHS Health Checks

New Patient Health Checks

Anti coagulation testing

Assisting nursing team when requested as well as GPs and other clinicians

Other Tasks

Undertake any other additional duties appropriate to the post as requested by the Partners and Managers.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality And Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

The Post-holder Will:

Contribution to the Implementation of Services:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work when required

Participate in audit where appropriate.

Job Description

Job responsibilities

The Post-holder Will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work when required

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• GCSE A-C or equivalent
• Healthcare qualification (level 3 or 4)
• Previous completion of the HCA Care Certificate - as detailed within GP
• Phlebotomy certification
  
  

Desirable

• Vaccination certification
  
  

Essential

Other requirements

• Disclosure Barring Service (DBS) check
• Occupational Health clearance
  
  

Desirable

• Flexibility to work outside core office hours
  
  

Clinical knowledge and skills

Essential

• ECGs
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes
  
  

Desirable

• Wound care/removal of sutures and staples
  
  

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Clinical IT system user skills
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
  
  

Personal qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort
  
  

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of working in a primary care environment
  
  

Person Specification

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of working in a primary care environment
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wellington Practice

Address

Aldershot Centre For Health

Hospital Hill

Aldershot

Hampshire

GU11 1AY

Employer's website

http://www.wellingtonpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Wellington Practice

Address

Aldershot Centre For Health

Hospital Hill

Aldershot

Hampshire

GU11 1AY

Employer's website

http://www.wellingtonpractice.co.uk/ (Opens in a new tab)

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