Health And Wellbeing Coordinator

Care Support; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A community health service is seeking a dedicated individual to join their team in the City of London. The role involves working holistically with individuals and groups to identify and address health and wellbeing needs, building local community relationships, and implementing supportive health strategies. The ideal candidate will have excellent communication skills and a willingness to work towards professional qualifications in community health.

Qualifications

• Willingness to work towards a relevant qualification in Community Health and Wellbeing.
• Good understanding of care service provision.
• Ability to manage and maintain accurate records.

Responsibilities

• Address causes of poor health using a holistic approach.
• Build relationships with local organisations to improve community health.
• Provide interventions supporting health and wellbeing in various settings.

Skills

Excellent communication skills

Good planning and organisational skills

Ability to work on own initiative

Excellent time management skills

Patient nature

Education

Willing to work towards NVQ3 or QCF Level 3 in Community Health and Wellbeing

Basic Maths and English Skills

Good IT skills

Tools

General office administrative skills

Job description

Duties and Responsibilities

• Address the causes of poor health and wellbeing in the broadest sense (causes of the causes) by taking an holistic 'whole person' approach regarding physical, mental, emotional and social health and wellbeing and resilience.
• Work with individuals, groups and communities to identify what matters to them, building on their strengths to improve health and wellbeing.
• Understand the local and accessible services and resources available to which people in the community can be signposted to support their health and wellbeing needs.
• Identify gaps in available services and resources preventing individuals and communities from achieving optimal health and wellbeing.
• Build relationships with local organisations and groups.
• Enable individuals, networks and the communities in which people live or work, and in the 'place' or locality in which people are living, to address unmet needs to improve their health and wellbeing.
• Work autonomously within the scope of their role and within legal and ethical requirements to implement strategies and policies that promote health and wellbeing.
• Manage data and information and maintain accurate records.
• Provide interventions that support health and wellbeing for individuals in specific settings (e.g. education, healthcare, housing, criminal justice, job centres, workplace, community, care) or in different communities (e.g. Black, Asian and ethnic minority communities including Gypsy, Roma and Traveller) or carers.
• Use a range of methods and behavioural science, working with people to develop their knowledge, skills and confidence to tackle their own problems and challenges affecting their health and wellbeing.
• Work alongside people as equal partners, actively listening to what matters to them, building trust and rapport to help them recognise what they need, and to connect them with the best available support or intervention to meet their need.
• Help people to identify barriers preventing them from accessing local resources or existing services appropriately. They are at the front line of the evolving integrated health and care system, helping people to navigate complex services and providing coordination when necessary.
• Identify appropriate support and where there may not be any obvious provision by statutory health and care services, connect with and involve the wider public, private and voluntary sectors, and potentially initiate new activities or programmes.
• Work collaboratively to help people identify sources of support within their local communities (particularly underserved areas). Work with local groups and organisations to help develop support in relation to identified needs and resources (assets) within that community.
• Work collaboratively with leading agencies to tackle health inequalities that occur when certain groups, or people in certain areas, suffer more ill-health than people like them in other communities, areas or places.
• Support schemes to coordinate events/activities.
• Work with colleagues to implement and monitor initiatives that support health and wellbeing.

Personal Attributes

• Process and procedure driven
• Excellent communication skills
• Ability to work on own initiative and as part of a team, managing your own time and activities
• Good planning and organisational skills
• Excellent time management skills
• A caring and patient nature
• Ability to cope with pressure
• Ability to cope with change
• Understanding and commitment to empowering services users
• Commitment to own professional and personal development
• Preferably hold a full UK driving licence

Qualifications

• Willing to work towards NVQ3 or QCF Level 3 in Community Health and Wellbeing
• Basic Maths and English Skills
• Good IT skills
• Good understanding of service provision in the care profession
• General office administrative duties - typing, letter writing, filing - keeping records and documented evidence

Key Competencies

• Working with others of a variety of different ages, needs and requirements
• Literature, information and materials relating to health, care, education, welfare, employment, appropriate for different levels of health literacy and in a range of languages
• Worker supervision and/or guidance
• Small local budgets, petty cash, or being an authorised signatory for small payments within the scheme of delegation
• Equipment and resources, such as android or smart devices, laptops and secure file storage

This role will be split between two branches in Newham