Health and Safety and Admin Lead

Banbury Therapy Group; Banbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic counselling and mental health hub as a Health and Safety and Admin Lead. You'll oversee compliance, foster a welcoming environment, and manage key administrative tasks. We seek a supportive candidate with strong communication skills and relevant experience. This role offers an opportunity to contribute significantly to our team and values.

Qualifications

• Minimum of 2 years’ experience in administration or customer service.
• Experience in Health and Safety is desirable.
• Previous clerical and administrative experience preferred.

Responsibilities

• Oversee health and safety procedures and ensure legal compliance.
• Handle incoming student enquiries for the Counselling Academy.
• Complete administrative duties, including data collation and payment logging.

Skills

Attention to detail

Communication skills

Proficiency in Microsoft Office

Job description

We are hiring: Health and Safety and Admin Lead

This is a fantastic opportunity to join an exciting counselling and mental health hub.

Days: Monday to Friday

Hours of work: 8:30am – 5pm (1 hour lunch break)

Location: Banbury, OX16

Job Description

Responsible for:

• Oversee health and safety procedures and ensure legal compliance
• Oversee general maintenance and care of the building
• Ensure the building is welcoming and comfortable
• Work with contractors and cleaning services for building upkeep
• Ensure staff training is issued and up-to-date
• Maintain current insurance policies and compliance
• Handle incoming student enquiries for the Counselling Academy
• Promote and market the group
• Lease with potential new Business Associates

Specific responsibilities include:

• Provide a welcoming environment and first impression for visitors
• Complete administrative duties, including data collation, payment logging, and responding to enquiries via phone, email, and live chat
• Support internal team members with administrative tasks
• Maintain confidentiality and comply with GDPR and data protection regulations
• Manage referral spreadsheets and maintain Teams/SharePoint systems
• Coordinate with cleaning and building contractors to ensure high presentation standards
• Attend relevant Health and Safety training
• Ensure insurance policies are current and displayed appropriately
• Work with teams to prioritize and complete online workshops
• Report to leadership on marketing progress
• Respond to enquiries with excellent service
• Adhere to organizational processes and support administrative duties
• Attend necessary training for business growth

The Right Candidate:

• Previous clerical and administrative experience preferred
• Experience in Health and Safety is desirable
• Minimum of 2 years’ experience in administration or customer service
• Ability to work under pressure, prioritize, and meet deadlines
• Attention to detail and accuracy
• Background in building management or maintenance is preferable
• Strong communication skills across multiple channels
• Proficiency in Microsoft Office software
• Ability to work independently and maintain confidentiality
• Supportive, empathetic, and a great team player
• Committed to upholding our values

Please apply directly to Triss Adams at triss.banburytherapygroup.com. Include a CV and a covering letter.