Head Waiter/Waitress

Harvester - Ancient Briton; St Albans; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for up to 5 friends and

Wagestream access

Gym discounts

Team socials

Pension and 28 days holiday

Free shares

Job summary

Ancient Briton - Harvester, part of Mitchells & Butlers, is seeking a Head Waiter/Waitress to lead the front-of-house team during busy shifts and ensure exceptional guest service.

You will train and inspire colleagues, support day-to-day operations, and uphold high standards of cleanliness and safety, while delivering a welcoming experience for every guest.

Qualifications

• Experience as head waiter/waitress or supervisor.
• Strong leadership and coaching skills.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Staff training

Customer service

Safety & cleanliness

Job description

As Head Waiter/Waitress at the Ancient Briton - Harvester, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more.

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream –afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS HEAD WAITER/WAITRESS YOU’LL…

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary