Head Waiter/ Waitress

May Fair Kitchen; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join the May Fair Kitchen as a Head Waiter/Waitress where you will support a dynamic team in delivering exceptional service in a luxurious setting. This role offers great career development opportunities, competitive pay, and comprehensive benefits in an environment that values integrity, ambition, and quality-driven service.

Benefits

Competitive salary

28 days holiday including bank holidays

Complimentary meals and beverages daily

Recommend a Friend Scheme up to £500

Annual complimentary night stays

Preferential accommodation rates

Access to discount platform

Auto-enrolment into pension scheme

Regular social events

Access to company doctor

Qualifications

• Knowledge of Food & Beverage trends in restaurant or hotel environment.
• Capable of demonstrating leadership and delegation.
• Ability to work as a team and provide guidance.

Responsibilities

• Support the Floor Manager to direct the service team.
• Be fully competent with all menu items and explain concepts to guests.
• Take orders while noting all allergens.

Skills

Food & Beverage Trends

Leadership Skills

Delegation

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Head Waiter/ Waitressfor the May Fair Kitchen at the 5 star May Fair Hotel, A Radisson Collection Hotel.

Overview:

• An amazing opportunity to join the team at the May Fair Kitchen as a Head Waiter/ess

• As a Head Waiter/ Waitress you will support the Floor Manager to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.

• You will be fully competent with all menu items and confidently be able to explain the dining concept to guests.

• You will take orders correctly making a clear note of all allergens.

• You will understanding timing of dishes and make food orders accordingly.

• You will be able to read the needs of tables in order to understand their service preferences.

• You will support the cashing up and closing process of your shift and take steps to rectify any errors.

About You:

• Knowledge of Food & Beverage trends within theRestaurantorhotel restaurant environment.

• Capable of demonstrating both delegation and leadership skills.

• The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.

• The ability to work as a team and provide guidance and support to others.

Company Benefits:

• Competitive salary

• 28 days Holiday per annum including Bank Holidays increasing with long service

• Complimentary hot meals, salad bar and unlimited beveragesprovideddaily

• Recommend a Friend Scheme of up to £500 per friend recommended.

• Annual complimentary night stays within our hotels

• Preferential accommodation rates for all Edwardian Hotels for Hosts, theirfamilyand their friends

• Access to a discount platform forall ofthe most popular stores and outlets

• Auto enrolment into our company pension scheme

• Regular social events across all hotels

• Annual company recognition events held in January each year

• Wellbeing champions acrossall ofour hotels

• Access to our company doctor for medical appointments and occupational health support

• Access for all hosts to our online learning platform Edwardian Academy

• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will berequiredfrom candidates as part of the recruitment process.