Head Waiter/Waitress

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Head Waiter to join our team.

Company overview:

Il Gattopardo, London

Launched in September 2023 in Mayfair, we are seeking a Head Waiter to join our team. We work with the finest ingredients from across the country in a vibrant kitchen filled with talented individuals. This is an exciting opportunity for someone ready to embrace a new challenge with an experienced, global team.

Begin a journey that could take you from the heart of Mayfair to locations worldwide, across multiple brands within our extended family – with opportunities for progression and benefits.

Join the Famiglia

At Il Gattopardo, our people are at the core of our success. We seek individuals who can build close relationships with guests and welcome everyone warmly. We foster a culture of warmth, passion, and generosity. To support our team, we offer a four-day working week!

We are offering:

• Competitive salary
• Work-Life balance (we care about you)
• Staff meal prepared with care
• Provided uniform
• Employee assistance program and benefit platform
• Extra paid day off on your birthday
• Increased holiday entitlement after 1 year of service
• £500 Refer a Friend bonus
• Growth and development opportunities within our hospitality group
• A people-centric, talent-oriented, professional, and respectful working culture

Position overview (the role):

As the Head Waiter, you will deliver exceptional service both individually and as part of a team. You will ensure smooth service by following operational guidelines and adhering to all policies and procedures. As a front-line team member, you will get to know guests’ preferences and tailor their experience to exceed expectations.

Key criteria:

• Experience in a customer-facing, fast-paced environment
• Inspire the team to perform their best daily and demonstrate passion for your field
• Be receptive to feedback from leadership and foster a culture of constructive communication
• Create a fair environment for growth and development, with opportunities to move across brands
• Establish good rapport and working relationships with all staff and departments
• Proof of eligibility to work in the United Kingdom
• Availability to work full-time and flexibility in scheduling

We would love to hear from you if you believe you would be a great fit for our team.