Head Waiter/Waitress

Jamie Oliver Catherine St; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant group in London is seeking a dedicated Head Waiter/Waitress to join their team. You will be responsible for greeting and serving guests with enthusiasm, ensuring every guest has a memorable experience. The ideal candidate will have experience in a busy restaurant and a genuine passion for delivering outstanding service. The role offers a competitive salary and supportive working environment.

Benefits

Access to Bupa Cash Plan

Free meals on shift

Generous family package

Discounts for employee and family

Training and development opportunities

Regular team socializing events

Qualifications

• Experience in a similar high-volume restaurant environment.
• Strong people's reading skills.
• Passion for great food and service.

Responsibilities

• Greet guests in a warm and friendly manner.
• Serve guests their favorite dishes with a smile.
• Maintain health and safety standards.

Skills

Team player

Customer service

Ability to work in a high-volume environment

Job description

Job Title: Head Waiter/Waitress

Location:WC2B 5JY

Salary: up to £ 16.50 per hour

WHY YOU’RE HERE

As a member of Catherine Street waiting team, you’ll be expected to hit the ground running in our busy restaurant. Your knowledge and passion for great food and service will guide our guests through the CS experience, ensuring that by the time they leave, they’ve not only learnt something new, experienced amazing service with great food and drink, but that they’re leaving feeling part of the family and want to come back.

WHAT YOU’RE HERE TO DO

• Greet guests in a warm and friendly manner.
• Learn all about the fresh ingredients, specials and cooking methods in order to explain them to our guests fabulously.
• Serve guests their favourite dishes passionately and with a smile.
• Learn the food and drinks menus and retain a good knowledge of it.
• Work with the bar team to ensure drinks are served quickly.
• Work closely with all other departments within the restaurant team
• Hear some amazing stories from our suppliers and relay their ethos and passion to our guests
• Make sure that all food is run in a timely manner and is of the highest quality.
• Ensure your guests have an experience that exceeds their expectations.
• Maintain the Health and Safety and Jamie Oliver restaurants standards.
• Work to the highest food Safety Standards
• Remain calm – our restaurants get busy

WHAT YOU NEED TO KNOW

You’ll have gained experience on the floor in a similar high-volume restaurant environment where you’ll have learned how to be a perceptive people reader. You’ll understand how to tailor your service and really engage with every guest.

You’ll be a great team player who really believes that the guest experience is not just something that happens at the table and that every member of the team is just as important as everyone else.

You’ll be passionate about brilliant service and, finally, you’ll be the perfect ambassador for Jamie’s Oliver’s Catherine Street because you’ll absolutely love what you do.

WHAT WE OFFER IN RETURN

Generous and competitive benefits package including:

• Access to Bupa Cash Plan and membership to the CODE hospitality app
• Free, delicious and nutritious meals on shift
• Generous family package
• Discount on meals in Catherine Street for you and your family
• Opportunity to join a company that will invest heavily in its people and their careers
• Lots of internal and external training and development opportunities
• Regular team socialising events
• And many more details to follow!

At Jamie Oliver, we celebrate the fact that everyone is different and treat every colleague with dignity and respect.As a creative business we know that diverse teams help us deliver our best work. We love to see applications from groups who are currently underrepresented in the creative industries.