Head Waiter / Waitress

ALBA London - Italian Restaurant Knightsbridge; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious Italian restaurant in London is seeking a talented Head Waiter/Waitress to lead the front-of-house team. Responsibilities include supervising staff, ensuring customer satisfaction, and training new hires. Enjoy a competitive salary of up to £17.50 per hour, along with excellent benefits such as personal coaching, team meals, and appreciation events. Join us to redefine Italian hospitality!

Benefits

Personalised coaching and progression planning

30% off our food menu

Complimentary team meals

Annual gifts for employment anniversaries

Qualifications

• Experience in a similar role required.
• Advanced English language skills.
• Ability to manage a team effectively.

Responsibilities

• Supervise waitstaff to ensure smooth operations.
• Welcome guests and maintain high satisfaction.
• Oversee order accuracy and timely service.

Skills

Leadership in front-of-house operations

Customer service excellence

Training and coaching staff

Job description

We are looking for a talented and passionate **Head Waiter/ Waitress** to join the fantastic Alba team.. . Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba as our new **Head Waiter/Waitress** and be part of redefining Italian hospitality with creativity and flair.. . As **Head Waiter/Waitress** you will be responsible for:. . - Leading in the front-of-house team, you'll supervise waitstaff, to ensure smooth operations and exceptional service.. - You'll warmly welcome guests and maintain high customer satisfaction throughout their dining experience.. - Overseeing order accuracy and timely service, you'll address customer concerns promptly and professionally, escalating issues as needed.. - Training and coaching new staff to uphold service standards, you'll collaborate closely with kitchen and team members for seamless communication.. - Monitoring service quality and promoting menu items, you'll contribute to revenue growth while ensuring compliance with health, safety, and food regulations. . . . As **Head Waiter/Waitress** you will receive: . . - Up to £17.50 per hour. - Personalised coaching and progression planning . - Enjoy wines at cost price. . - 29 days off, including bank holidays and your birthday! . - Regular gatherings and appreciation events. . - 30% off our food menu. . - Annual gifts for employment anniversaries. . - Complimentary team meals. . . If you have what it takes to be a **Head Waiter/ Waitress** at Alba, then please apply now!

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £17.5 hourly
Benefits: Tronc, overtime paid
Starting time: Immediate start!

About ALBA London - Italian Restaurant Knightsbridge:

Nestled just a stone's throw away from Harrods, Alba Ristorante invites you on a sensory journey across the Amalfi coastline. Everything—from the interior design to the plates and tables—is carefully crafted with artistry and love.