Head Waiter/Waitress

Soho House & Co; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality company is seeking an experienced Head Waiter/Waitress for their Central London location. Responsibilities include ensuring exceptional service and creating memorable experiences for members. The ideal candidate will have at least 3-4 years in a high-profile venue, excellent communication skills, and a genuine passion for food and beverage. This role requires flexibility for both opening and closing shifts.

Benefits

Weekly Pay

Team meal whilst on shift

£20 Taxi Contribution for late shifts

Soho Friends Membership

50% Team discount on Food & Drink

Health Cash Plan

Continuous training opportunities

Exclusive access to discounts on various services

Qualifications

• 3-4 years' experience in a busy high-profile hospitality venue.
• Willingness to learn if inexperienced.

Responsibilities

• Ensure members have an amazing experience.
• Deliver excellent service from greeting to billing.

Skills

Experience in high-profile hospitality venue

Team player

Punctual and reliable

Strong communication

Ability to multitask

Passion for food and beverage

Flexibility with shifts

Job description

£17 per hour + Surplus Service Charge

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• £20 Taxi Contribution for late shifts
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Soho Mews House

Located opposite the Handel Hendrix House, Soho Mews House will be our 10th London location. This Georgian townhouse, near New Bond Street, features discreet entrances and spans four floors with internal and external spaces. The house includes a ground-floor lounge, outdoor terrace, first-floor dining room, and second-floor event space. Our menu highlights seasonal ingredients, prepared on an open-fire grill, while our drinks list features timeless cocktails and martinis, offering a theatrical experience at the bar and table-side .

The Role...

We are seeking an experienced Head Waiter/Waitress to join our Central London team at Mews House Mayfair (W1S 1EY). As a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill

What we are looking for...

• 3-4 years' experience in a busy high-profile hospitality venue.
• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Ability to multitask and work in a fast-paced environment
• Have a genuine passion for food and beverage
• Flexible and available to working both opening and closing shifts when required

* If you don't have previous similar experience but want to learn how to be a Waiter in the future, try applying to a 'Runner' position instead!

Mews House Opening Hours:

Mon - Weds - 8am to 12:30am

Thurs - Sat - 8am - 1:30am

Sunday - 10am - 11:30pm

*subject to change

Nearest Station (W1S 1EY): Bond Street, Piccadilly Circus, Oxford Circus