Head Waiter / Waitress

Searcys; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious London venue is seeking an experienced Headwaiter/Headwaitress to lead the Waiting Team and assist during events. The role demands exceptional service, effective communication, and a strong passion for food and beverage. You'll be part of a renowned company offering competitive pay and significant industry benefits. Join a storied legacy in the hospitality industry and enjoy a rewarding career in an iconic location.

Benefits

50% discount across venues

Pension scheme

Up to 30 days annual leave

Employee assistance programme

Searcys Champagne School enrolment

Meals provided on shift

Tronc and overtime paid

Qualifications

• Proven experience in a similar role within the hospitality industry.
• Valid right to work in the UK.

Responsibilities

• Provide exceptional service to guests.
• Participate in the delivery of all food and beverage services.
• Setup for all events.
• Nurture and develop new waiters and commis waiters.

Skills

Exceptional service skills

Communication skills

Organizational skills

Time management

Proactive approach

Ability to work autonomously

Job description

The Gherkin is an iconic London landmark in the heart of The City of London. Our venue is located at the top of this iconic building, on levels from 37 to 40. We are famous for our corporate events, beautiful weddings, private dining events with a spectacular view as well as delicious food, famous Champagne and cocktails served in our Helix Restaurant and Iris Bar on top of the building over the weekends.

As a Headwaiter / Headwaitress you will receive the following industry leading benefits :

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 30days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Tronc and overtime paid

APPLLICANTS MUST HAVE VALID RIGHT TO WORK IN THE UK!

We are looking for an experienced and dedicated Headwaiter / Headwaitress to lead our Waiting Team and assist with service during events, private dining dinners, restaurant, bar and lounge service. You will be required to run sections during restaurant service as well as assisting high-end events.

Job Type : Full Time

Hourly Rate : up to £16.00 per hour

Key Responsibilities :

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of all events
• Nurture and develop new waiters and commis waiters
• Adhere to all company policies and departmental procedures / trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu / standards set by the managers
• Deal effectively and courteously with guestrequests, and to refer them to the line manager, if necessary
• To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy
• Excellent communication skills
• Hands on and proactive approach
• Able to work autonomously and as part of ateam
• Passion for food and beverage
• Excellent time management
• Strong organisational skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.