Head Waiter / Waitress

Baxterstorey; Camden Town; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading restaurant group located in Central London is seeking an experienced Head Waiter / Waitress. Ideal candidates should have at least 1 year experience in a luxury establishment, showcasing their passion for hospitality and excellent interpersonal skills. The role offers a competitive salary of up to £34,700 gross per annum, along with comprehensive benefits including discounts, training opportunities, and holiday entitlement.

Benefits

25% discount across WSH Restaurants

Pension scheme enrolment

Up to 28 days Holiday per annum

Meals on duty

Opportunities for promotion

Uniform provided

Christmas party

Volunteering day

Qualifications

• Minimum 1 year experience in a luxury establishment.
• Good command of English both written and spoken.
• Able to commit the menu to memory.

Responsibilities

• Take orders and provide detailed menu knowledge.
• Coordinate with kitchen staff for timely service.
• Supervise service procedures and ensure standards.

Skills

Hospitality industry passion

Great organisational skills

Interpersonal skills

Communication skills

Can do attitude

Job description

Overview

Exciting opportunity Alert. We are thrilled to announce the grand opening of our beautiful new restaurant this October 2025 nestled in the heart of Fitzrovia, London. With an inviting atmosphere and approximately 60 seats, our establishment promises an unforgettable dining experience. Our cosy bar area is the perfect spot to unwind with expertly crafted cocktails, fine wines, or a comforting cup of tea or coffee. WSH restaurants company is a collection of stunning restaurants. Each with its own character, offering exceptional food, and warm skilful service. At WSH restaurants, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement. We are looking for an experienced full time Head Waiter / Waitress to work in one of their most iconic venues in Central London, this is the stunning restaurant, situated inside the world famous Fitzrovia district.

Responsibilities

• Take orders, provide detailed menu knowledge, and make recommendations to enhance guest experience
• Be a team player
• Coordinate with kitchen staff for accurate and timely service
• Monitor cleanliness, presentation, and readiness of all dining areas
• Ensure compliance with health and safety regulation standards
• Supervise during service to ensure all procedures and standards are respected
• Uphold the highest of standards, ensuring that consistency is maintained at all times
• Maintain a calm demeanour at all times and a professional approach to stressful situations
• Guarantee the highest level of guest satisfaction
• Follow company grooming standards
• Maintain an immaculate presentation at all times

Qualifications

• Have minimum 1 years' experience working in a very high level establishment (Luxury Hotels - Luxury restaurants)
• Be genuinely passionate about the hospitality industry and a real foodie
• Be a hardworking individual with a 'can do' attitude
• Have a good command of the English language both written and spoken
• Have great organisational skills
• Be able to commit the menu to memory
• Have good interpersonal and communication skills
• Can do attitude as well as work flexibility (bank holidays or weekends)

Company Description

We only accept candidates eligible to work full-time in the UK. (Note: paragraphs preserved for legacy content; any non-essential formatting removed.)

Employment Details

• Full time (45hrs per week) - 5 days operations
• Up to £34,700.00 gross pay per annum (depend on experience) / negotiable
• We are looking for a Head Waiter / Waitress to work in one of our iconic venues in Central London

Benefits

• 25% discount across WSH Restaurants on the entire bill
• Enrolment into the pension scheme (after three months)
• Up to 28 days Holiday per annum including Bank Holidays increasing with long service
• AVIVA Wellbeing Hub
• Access to everyday discounts and communication portal (HOPI)
• Employee assistance programme
• Meals on duty
• Opportunities for promotion and a wide range of training programs to support your development
• Uniform provided (allowance in place)
• Christmas party
• Volunteering day
• Loyal Service Award
• Cycle to work scheme