Head Waiter/Waitress

Emberwood; Bath; On-site; GBP 26,000 - 29,000; Full time

Job summary

The Emberwood restaurant, a premier dining destination in Bath, is seeking an experienced Head Waiter/Waitress. The role involves serving guests, contributing to an exceptional dining experience, and team development. With a competitive hourly wage of £12.95 plus tronc and a variety of benefits including free hotel breaks and professional development opportunities, this position is ideal for those passionate about hospitality.

Benefits

Free Hotel Breaks

Leisure Passes

Enhanced Maternity and Paternity Leave

Institute of Hospitality Membership

Learning and Development

Confidential Support Services

Subsidised Learning Courses

Free Meals on Duty

Onsite Parking

Cycle-to-work scheme

Qualifications

• Experience in a similar role as Head Waiter/Waitress.
• Ability to develop a team and uphold brand image.

Responsibilities

• Serve guests and ensure exceptional guest experience.
• Assist in developing the team.

Skills

Guest Service

Team Leadership

Job description

Head Waiter/Waitress £12.95 per hour plus tronc and great benefits.

Location: Onsite, shifts, five days out of seven.

About Sutton Hotel Collection

As one of the first Georgian buildings in Bath, The Francis Hotel was once home to architect John Wood the Elder. The hotel has a rich history and is currently undergoing a multi-million pound transformation with interior design inspired by the Georgian era, combined with modern amenities.

About the role

Our restaurant, Emberwood, will be a premier dining destination in Bath, featuring a beautifully designed space with an open kitchen serving local, seasonal ingredients over an open fire. The venue also includes a luxurious bar, an intimate snug, and terraces.

We seek an experienced Head Waiter/Waitress to serve guests and assist in developing the team to ensure an exceptional guest experience, uphold our brand image, and contribute to our welcoming environment.

Our People

The Sutton Hotel Collection is a family-owned group that values its staff, offering exceptional learning opportunities and industry-leading benefits.

Our Benefits

• Free Hotel Breaks: Two free stays per year at any Sutton Hotel Collection property.
• Leisure Passes: £150 contribution towards leisure centre or National Trust memberships.
• Enhanced Maternity and Paternity Leave: 26 weeks at 90% for mothers, 4 weeks at 90% for fathers.
• Institute of Hospitality Membership: Paid membership for professional development.
• Learning and Development: Extensive training opportunities.
• Health Assured: Confidential support services including CBT therapy.
• Subsidised Learning Courses: Financial support for courses of your choice.

Additional benefits include free meals on duty, onsite parking, uniforms, social events, and a cycle-to-work scheme.

We are an inclusive, ethical, and diverse group that celebrates human relationships and strives to empower our staff.