Head Waiter - Seabird

AccorHotel; Greater London; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Up to 28 days holiday (inclusive of bank holidays)

Health cash plan

Retail and hospitality perks

Meals provided during shifts

Excellent discounts across Ennismore brands

Opportunities for career progression

Training to develop skills

Extra time off to volunteer

Job summary

AccorHotel is seeking a Head Waiter to join the team at The Hoxton, Southwark, particularly in the Seabird Restaurant. You will lead your section, ensuring that guests have a memorable dining experience while inspiring your team to do the same.

With over 2 years of experience in a busy restaurant or bar, you're someone who values positive interactions and enjoys working in a collaborative environment. The position offers various perks, including up to 28 days of holiday, health plans, and opportunities for career progression.

Qualifications

• 2+ years previous experience in a busy restaurant or bar.
• Ability to create memorable guest experiences.
• Willingness to try new approaches and collaborate with the team.

Responsibilities

• Lead your section by example to ensure a memorable experience.
• Connect the floor with the kitchen, handling guests' requests.
• Know products and systems thoroughly.

Skills

Experience in busy restaurant or bar

Positive guest interaction

Teamwork

Job description

We are looking for a Head Waiter to be part of our team at The Hoxton, Southwark in our Seabird Restaurant.

The Hoxton, Southwark is our third hotel in London, only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground‑floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof‑top restaurant and bar with indoor and outdoor seating PLUS our brand‑new coworking space spread over six floors.

What you’ll do…

• Lead your section by example, putting a memorable guest and team experience at the centre of what you do and inspiring others around you to do as you do
• Bring your own flavour to our guests’ table, making sure that from the moment they arrive to when they leave, they’re having a great time
• Play a key part in connecting the floor with the kitchen, handling any requests and questions, be they from our guests or the team
• Know your products and systems inside out

What we're looking for...

• 2+ years previous experience in a busy restaurant or bar
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re looking for a place where you can be you; no clones in suits here
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• We’ll have fun if we share a lift or a laugh
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• Up to 28 days holiday (inclusive of bank holidays), pension and life insurance
• A health cash plan to claim money back and get access to many ways to support your physical & mental wellbeing
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Meals provided during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Lots of opportunities to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities