Head Waiter - Mark’s Club

Mark’s Club; London; On-site; GBP 200,000 +; Full time

Job summary

A prestigious private members' club in London is seeking a skilled Head Waiter to join their team. The role involves supervising staff and ensuring exceptional service to members and their guests. Ideal candidates will have prior experience in a fine dining environment and a passion for hospitality. Opportunities for professional development are provided. Staff discounts and a pension scheme are included.

Benefits

Staff discounts

Employee events

Access to pension scheme

Cycle to Work scheme

Wagestream

Employee Assistance Programme

Discounted rates at Fitness First and V Health

Dine Around

Qualifications

• Previous experience in a similar role within a private members’ club or high-quality restaurant.
• Excellent understanding of all areas within a restaurant.
• Passionate about food and keen to develop knowledge of the menu.

Responsibilities

• Liaise with managers, floor team, and senior chefs.
• Supervise junior members of the floor team.
• Ensure high levels of service are provided to members and guests.

Skills

Team player

Excellent communication

Positive and flexible attitude

Relationship building

Knowledge of menu and wines

Education

WSET qualification (desirable)

Tools

Fourth system

EPOS systems

Job description

Head Waiter - Mark’s Club

We are looking for an enthusiastic Head Waiter to join the team at Mark’s Club private members’ club, part of The Birley Clubs.

Mark’s Club is a private members’ dining club, based in a serene Mayfair townhouse, serving the finest, award-winning cuisine alongside an outstanding selection of cocktails, wines and cigars. The Club hosts a series of exclusive events throughout the year, including live music on the terrace and an exciting chef series where we welcome internationally acclaimed guest Chefs. We have reopened Mark’s Club this September after a full refurbishment.

As Head Waiter you will be responsible for liaising with the managers, floor team and senior chefs within the restaurant to ensure the highest levels of service are provided to our Members and their guests across our two PDRs. As Head Waiter you will supervise the junior members of the floor team to ensure all tasks are completed to the highest standards expected within a timely manner.

We offer our employees:

• Staff discounts
• Employee events
• Access to pension scheme
• Access to our Cycle to Work scheme
• Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn
• Employee Assistance Programme – Hospitality in Action
• Discounted rate at Fitness First and V Health
• Dine Around – 30% off the total bill when dining at selected restaurants within the group

We are ideally looking for candidates who:

• Have previous experience in a similar role within a private members’ club or high-quality restaurant/fine dining restaurant
• Have an excellent understanding of all areas within a restaurant
• Are excellent team players with a positive, flexible and enthusiastic attitude
• Develop good relationships with members and knowledge of their tastes and preferences
• Have experience of Fourth and EPOS systems desirable
• Have strong communication skills
• Are passionate about food and keen to develop their knowledge on the menu, wine and cocktail lists
• Have a WSET qualification desirable but not essential

If you’re looking to work in arguable one of London’s most elegant private members’ club where you will be able to develop your knowledge and skills, we would love to hear from you!