Head Waiter: Lead Guest Experience & Service

German-Gymnasium; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Industry-leading pay

50% dining discount

Extensive staff training

Employee benefits package

Wellbeing & EAP

Volunteer and charity days

Referral program

Job summary

German Gymnasium in London’s Kings Cross seeks a charismatic Head Waiter/Waitress to lead our dining team and deliver exceptional guest experiences. You’ll be the face of the restaurant, coordinating service, mentoring junior staff, and elevating the wine and food knowledge across shifts.

We offer industry-leading pay, a generous discount, extensive training through Evolv Edge, and a supportive benefits package designed to foster wellbeing and career growth within a premium hospitality group.

Qualifications

• Experience in high-end service environments is preferred.
• Strong knowledge of food and wine to support guest experiences.
• Excellent communication and guest-service skills.

Responsibilities

• Lead service and supervise the front-of-house team.
• Ensure guest satisfaction and smooth dining room operations.
• Mentor junior team members and uphold brand standards.
• Maintain deep knowledge of the menu and wine list.

Skills

Head Waiter Experience

Premium Service

Wine Knowledge

Job description

German Gymnasium in London’s Kings Cross seeks a charismatic Head Waiter/Waitress to lead our dining team and deliver exceptional guest experiences. You’ll be the face of the restaurant, coordinating service, mentoring junior staff, and elevating the wine and food knowledge across shifts.

We offer industry-leading pay, a generous discount, extensive training through Evolv Edge, and a supportive benefits package designed to foster wellbeing and career growth within a premium hospitality group.