Head Waiter Events

The Chancery Rosewood; United Kingdom; On-site; GBP 28,000 - 38,000; Full time

Job summary

The Chancery Rosewood, set to open in Summer 2025, seeks a Head Waiter – Events to lead event service operations. This role involves ensuring flawless service at both private and public gatherings, training the front-of-house team, and liaising with kitchen and planning teams to create extraordinary guest experiences in an iconic setting.

Qualifications

• A genuine passion for delivering extraordinary guest experiences.
• Previous experience in a leadership role within luxury events or banqueting.
• A hands-on leader who leads by example, thrives in high-pressure environments.
• Impeccable grooming and an eye for detail.

Responsibilities

• Lead, train, and develop the service team for private and public events.
• Liaise closely with the kitchen, events planning, and sommelier teams to ensure seamless execution.
• Oversee setup, service, and breakdown of all events.
• Be the face of the guest experience on the floor.

Skills

Leadership

Exceptional communication skills

Organisational skills

Ability to multitask

Job description

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The Chancery Rosewood – opening in Summer 2025, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.

As Head Waiter – Events, you’ll be part of bringing our events vision to life. From elegant receptions to private gatherings, you'll ensure flawless service and warm hospitality, leading the front-of-house team with confidence, charisma, and meticulous attention to detail. You’ll set the tone, train and inspire the team, and act as a key link between operations and the guest.

What We’re Looking For:

• A genuine passion for delivering extraordinary guest experiences
• Previous experience in a leadership role within luxury events or banqueting
• A hands-on leader who leads by example, thrives in high-pressure environments, and has exceptional communication skills
• Impeccable grooming and an eye for detail
• Strong organisational skills and the ability to multitask with calm and clarity

What You’ll Do:

• Lead, train, and develop the service team for private and public events
• Liaise closely with the kitchen, events planning, and sommelier teams to ensure seamless execution
• Oversee setup, service, and breakdown of all events
• Be the face of the guest experience on the floor, ensuring every moment is executed with grace and precision

Diversity & Inclusion:
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood:
Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.