Head Waiter

Harry’s Dolce Vita; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative dining experience that embodies mid-century Italian elegance. As a Head Waiter, you'll play a pivotal role in delivering exceptional service while leading a dedicated team. This role offers competitive pay, career development opportunities, and a vibrant work culture that values diversity and personal growth. Enjoy benefits like extra holiday allowances and staff discounts, all while working in an environment that celebrates Italian hospitality. Be part of a team that prioritizes excellence and creates memorable dining experiences for guests.

Benefits

Competitive Industry Pay

Management Career Development Program

Extra Holiday Allowance

50% Staff Discount

Birthday Day Off

Refer a Friend Bonus

Retail Discounts

Qualifications

• 1+ years of experience as a Head Waiter or similar role.
• Strong focus on service excellence and teamwork.

Responsibilities

• Control a section during service and take food orders.
• Direct and motivate a team of Commis Waiters.

Skills

Customer Service

Team Leadership

Time Management

Problem Solving

Job description

Drawing inspiration from mid-century Italian elegance,Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.

We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests, and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you: You have at least 1+ years’ experience in this role, are solution-driven, and work well under pressure. You pride yourself on your professional approach to service excellence, and you are a true team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.