Head Waiter

Sodexo Group; Greater London; Hybrid; GBP 28,475,000 - 35,818,000; Part time

Job summary

Sodexo Group is seeking a Head Waiter to join The Wallace Collection in London. You will welcome guests, take orders, and serve beverages in a friendly, efficient way while upholding cleanliness and safety standards.

This role focuses on delivering exceptional guest experiences and guiding wine and food selections for our diners. Ideal candidates have senior waiter or team-leader experience in busy restaurant environments, excellent communication, reliability, and a polished appearance.

Qualifications

• Senior waiter or team leader experience in a busy restaurant environment.
• Strong communication skills and customer service focus.
• Reliable and punctual with a professional appearance.
• Immediate availability preferred.

Responsibilities

• Welcome guests, take orders, and serve beverages.
• Ensure customer satisfaction and deliver optimal service.
• Maintain clean and safe work environment and assist with wine/food recommendations.
• Build rapport with guests to deliver a memorable dining experience.

Skills

Senior waiter

Team leadership

Busy restaurant

Excellent communication

Job description

Job introduction

We are looking for strong and enthusiastic Head Waiter to join our team in The Wallace Collection.

The Wallace Collection is located in the heart of Manchester Square, serving breakfast, lunch and afternoon tea daily within a stunning courtyard setting.

You will be working amongst inspiring and breath taking masterpieces, welcoming our guests and serving them in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment. Building a rapport with our guests and assisting them on wine and food selections are important in this role to ensure our guests have a wonderful experience.

What you'll do

• Welcoming guests, taking orders and serving beverages to guests
• Care about customer satisfaction and deliver the optimal client service experience
• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
• Help answer questions and make suggestions regarding food and beverage choices and related items

What you'll bring

• Senior waiter or team leader experience
• Experience in a busy restaurant environment
• Excellent communication skills
• Available to start immediately
• Friendly yet professional
• A good team player
• Pride taken in your appearance and all you do
• Punctuality is key
• Focus on great customer service

Why Sodexo?

Rate of Pay: £13.25 per hour

Working Hours: Aprox 30 hours per week