Head Waiter

Hawksmoor Edinburgh; City of Edinburgh; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Tronc paid for every hour you work

Free team meals on shift

50% off food for you and your loved-?

Income protection and death in service

Paid annual volunteer days

Stream early wage access and financial

Referral bonuses from day one

Exclusive savings on travel, shopping,

Restaurant welfare budget for snacks,

Full training and progression

Job summary

Hawksmoor Edinburgh is seeking an experienced Head Waiter to lead the restaurant floor with confident, knowledgeable service. You will guide and develop the waiting team, run sections during busy services and ensure every guest enjoys warm, seamless hospitality.

As a hands-on leader, you’ll collaborate with managers to enhance guest experiences, maintain Hawksmoor standards of presentation and hospitality, and foster a culture of excellence across the dining room.

Qualifications

• Experienced as a waiter in a quality, high-volume restaurant.
• Confident leading a section and supporting others.
• Warm, personable and comfortable engaging with guests.
• Calm and organised under pressure.
• Passionate about hospitality and developing your skills.

Responsibilities

• Deliver exceptional service on the floor, setting the standard for the team.
• Lead sections confidently during busy services.
• Support, coach and develop waiters and food runners.
• Assist managers with guest experience and service recovery.
• Maintain strong communication between floor, kitchen and bar.
• Uphold Hawksmoor standards of presentation, knowledge and hospitality.

Skills

Waiter experience

Leadership

Guest engagement

Under pressure

Hospitality development

Job description

Head Waiter

Since 2006, Hawksmoor has been the UK’s home ofethically sourced, grass-fed beef, cooked over charcoal and paired withaward-winning wines and cocktails. We’re proud to be a certified B Corp, one ofthe most sustainable restaurant groups in the industry, and to have beenrecognised as one of the Best Companies to work for year after year.

As Head Waiter at Hawksmoor, you’ll lead by example on the restaurant floor, delivering confident, knowledgeableservice while supporting and developing the waiting team. This is a hands-onleadership role where you’ll run sections, guide junior team members and helpensure every guest receives warm, seamless hospitality.

What You’ll Do

• Deliver exceptional service on the floor, settingthe standard for the team
• Lead sections confidently during busy services
• Support, coach and develop waiters and food runners
• Assist managers with guest experience and servicerecovery
• Maintain strong communication between floor,kitchen and bar
• Uphold Hawksmoor standards of presentation,knowledge and hospitality

Who You Are

• Experienced as a Waiter in a quality, high-volumerestaurant
• Confident leading a section and supporting others
• Warm, personable and comfortable engaging withguests
• Calm and organised under pressure
• Passionate about hospitality and developing yourskills

Our Values

Welcome Everyone

-We create warm, inclusive spaces where people feel genuinely welcome.

Work Hard and Be Nice to People

- We set high standards and treateach other with kindness and respect.

Hit Hawksmoor Standards

- We care deeply about quality andconsistency every day.

Keep Evolving

- We stay curious, open to feedback and alwayslooking to improve.

Benefits

• Tronc paid for every hour you work, includingholidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your lovedones
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeingtools
• Referral bonuses from day one
• Exclusive savings on travel, shopping andexperiences
• Restaurant welfare budget for snacks, drinks andsupport
• Full training and development with clearprogression opportunities

We’re building a team that reflects the richnessand diversity of the communities we serve. At Hawksmoor, we welcome everyoneand believe in creating a workplace where individuality is celebrated, kindnessis key and high standards are met together. If this role excites you but youdon’t meet every requirement, please apply anyway. You might be exactly whowe’re looking for.