Head Therapist

InterContinental Hotels Group; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury hotel group in London is seeking a Head Therapist. The role involves performing spa treatments, training staff, and ensuring operation excellence. Candidates should have relevant experience in luxury spas, knowledge of therapies, and be fluent in English. This is a wonderful opportunity to be part of a wellness-focused organization.

Qualifications

• 3+ years experience in luxury spas and health clubs.
• Knowledge of anatomy and massage techniques.
• Specialization in facial, nail, or other beauty technology.

Responsibilities

• Perform spa menu face and body treatments.
• Provide training to hosts for effective role performance.
• Maintain cleanliness and safety of the Spa.

Skills

Massage therapy

Knowledge of beauty products

Fluent in English

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

Hotel Brand: Six Senses
Location: United Kingdom, London

As Head Therapist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them, embodying our values of local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsibility, caring, fun, quirkiness, and pioneering wellness.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives.

Duties and Responsibilities

As Head Therapist, I will assume full responsibility for the efficient operation in the following areas:

• Have thorough knowledge and ability to perform spa menu face and body treatments as per Six Senses Spas standards.
• Provide comprehensive training to all hosts, ensuring they acquire the necessary skills and knowledge to perform their roles effectively while aligning with organizational objectives.
• Ensure treatment rooms are always stocked with supplies as per standards.
• Recommend treatments and products based on lifestyle consultation forms and assessment questions asked to guests.
• Provide departmental orientation to newly recruited Hosts.
• Evaluate operations and procedures, suggesting improvements to Spa Management.
• Request and log stock of supplies necessary for treatment rooms.
• Provide prompt, courteous, and accurate service to guests at all times.
• Maintain cleanliness, safety, and hygiene of the Spa and treatment rooms.
• Uphold Six Senses guidelines and standards of service and operation, maintaining and exceeding performance benchmarks.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To succeed as Head Therapist, candidates must have the required qualifications, technical skills, and experience in a similar role within luxury hotels or spas, including:

• High school diploma or equivalent, with at least 3 years’ experience in a similar role in luxury spas and health clubs, with proven references. A hospitality diploma/degree from a recognized hospitality school is preferred.
• Knowledge of anatomy and physiology, massage therapy, and beauty therapy at NVQ, ITEC, or CIDESCO level.
• Understanding and specialization in various beauty products, aesthetic appliances, and their specifications and uses. Knowledge of facial, nail, or other beauty technology as required for spa treatments.
• Fluent in English; additional languages are preferred.

All candidates must hold the right to work in the UK. Sponsorship is not available for this role.

The above provides an overview of the Head Therapist role at Six Senses London. It is not an exhaustive list of duties and responsibilities.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Interested but not meeting every requirement? Apply anyway — we’d love to hear from you!