Head Therapist

TN United Kingdom; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player offers an exciting opportunity for a Head Therapist to lead a dedicated team in delivering exceptional spa experiences. This role involves managing a variety of professional therapies, ensuring a high-quality service for guests, and maximizing the use of spa facilities. The ideal candidate will possess in-depth knowledge of beauty treatments, strong leadership skills, and a commitment to creating bespoke experiences tailored to individual needs. Join a forward-thinking company that values diversity and provides ample opportunities for career development and personal growth.

Benefits

Commission on retail sales

Free use of gym and leisure facilities

Discounted food onsite

Access to national brand discounts

Career development opportunities

20% discount for family & friends

Qualifications

• Qualified Head Therapist managing a team of therapists.
• Expertise in creating bespoke treatments for guests.

Responsibilities

• Manage spa environment and treatment diary effectively.
• Lead team to achieve departmental objectives and enhance guest experience.

Skills

In-depth knowledge of massages and beauty treatments

Financial knowledge

Sales target setting

Multi-priority management

Education

Qualifications in therapies and beauty treatments

In-house training and development

Job description

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We have a fantastic opportunity for a Head Therapist at The Runnymede.

The benefits of working with us

• Commission on retail sales
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discount offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% Discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends)

What will I be doing?

As a qualified Head Therapist, you will manage a small team of therapists to provide professional massages, therapies, and beauty treatments to our guests using our Temple Spa range.

You will manage the spa environment and treatment diary, whilst maximising opportunities for guests to enjoy our facilities and get the best out of their stay.

What are we looking for?

• An attentive people person who can lead the team of Spa Therapists to achieve departmental objectives.
• Someone who understands how to create bespoke treatments based on individual personal circumstances.
• A hands-on leader who participates in carrying out treatments throughout the week.
• An individual with a high level of knowledge specific to your area of expertise, using this skill to coach leaders and the team to thrive.
• Great communication skills to ensure the team creates an excellent, quality ‘experience’ within the Spa.

What skills do I need?

• In-depth knowledge of a variety of massages and beauty treatments
• Good financial knowledge with the ability to manage costs in line with the Spa budget
• Able to set targets to maximise all sales opportunities
• Able to manage multiple priorities and adapt quickly to changing requirements

At Warner (part of Bourne Leisure Ltd), we are committed to nurturing a fully inclusive, diverse, and equitable workplace across every area of our business, where everyone feels like they truly belong and can be themselves. Whether you’re looking for the first step in your career or on your second or third career, we encourage applications from all, including under-represented groups such as LGBTQ+, ethnic minorities, and people with disabilities. If you feel this role is a good fit for you, we'd love to hear from you. For more information on our Inclusion and Diversity commitments, please visit our careers site and social channels.