Head Sommelier - Harrogate

Grantley Hall; Harrogate; On-site; GBP 2,000 - 30,000; Full time

Job summary

An established industry player in luxury hospitality seeks a Head Sommelier to enhance the wine experience across its Michelin-star restaurants. In this pivotal role, you will manage wine inventory, ensure impeccable service, and provide expert advice to guests. Join a team that values excellence and offers numerous benefits, including professional development, generous leave, and a supportive work environment. This is an exciting opportunity to showcase your passion for wine and hospitality while contributing to a renowned establishment.

Benefits

Complimentary meals whilst on duty

Employee Assistance Programme

31 days annual leave

Discounted stays at Grantley Hall

Cycle to work scheme

Complimentary state of the art onsite gym

Refer a Friend bonus

Discount on restaurants and spa products

Access to Wagestream

Simplyhealth - Health cash plan

Qualifications

• Hands-on approach with a passion for excellent service.
• Detail-oriented with a positive attitude and willingness to learn.

Responsibilities

• Manage ordering and stocking of bars and restaurants.
• Ensure effective wine and beverage service across outlets.
• Conduct wine training for front-of-house team members.

Skills

Excellent communication skills

Attention to detail

Customer service

Wine knowledge

Stock management

Job description

HEAD SOMMELIER - Harrogate

HEAD SOMMELIER

Full Time

Competitive rate of pay plus monthly service charge, typically 2,400 annually

45 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

Responsible for ordering and stocking of all the bars and restaurants including our pan-asian, modern dining and Michelin-Star restaurants and their associated cellars.
Ensuring all bars and restaurants areas are properly stocked and set up ready for service.
Making sure an effective wine and beverage service is being executed across the restaurants at all times.
Ensuring all wine and drinks list kept up to date and are reflecting in the EPOS system.
Direct and plan the daily wine tasting sessions, along with other team members.
During service, be available to offer advice to guests interested in wine, in all outlets and resolving any guest queries relating to wine and drink service.
Ensuring the maintenance and cleanliness of all wine service equipment.
Carry out any wine training as required by front of house team members.
Management of stock and inventory control, responsible for achieving outlet Gross Profits.
Liaison with and management of relationships with suppliers.

Key Skills, Qualities & Experience

Hands on approach to work, always being productive and looking to improve
Passionate about delivering excellent service to our guests
Detail orientated and drives standards
Possess a positive attitude and a desire to learn
Ability to meet deadlines and work under pressure
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues
Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Various shift patterns and working hours are available.

Benefits

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£2,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to £1000
• Complimentary employee car parking
• Complimentary state of the art onsite gym - with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious discounted live in accommodation for eligible roles
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop
• Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
• Cycle to work scheme
• Access to Wagestream, allowing you to instantly access your wages
• Simplyhealth - Health cash plan