Head Sommelier - Brooklands

The Hongkong and Shanghai Hotels, Limited; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury hotel in London seeks a Head Sommelier to design and deliver an exceptional wine programme in Brooklands Restaurant. The role demands a passion for fine wines and top-tier service, ensuring guests have an extraordinary experience. Applicants should have over four years of relevant experience in luxury settings along with thorough knowledge of wine and food pairing. Join a prestigious team dedicated to providing finest hospitality. Attractive benefits and a market-leading salary are offered.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• 4+ years of experience in a similar role within luxury settings.
• Thorough knowledge of wine and food pairing.
• Friendly and positive attitude with a flexible approach.

Responsibilities

• Ensure exceptional wine service and greet all guests politely.
• Establish positive interactions with guests and colleagues.
• Collaborate with departments like Procurement and cellar stores.
• Handle guest inquiries efficiently and courteously.

Skills

Wine and food pairing expertise

Exceptional customer service

Team leadership

Ability to work under pressure

Education

Wine-related studies

Job description

The Peninsula London is excited to announce that we are seeking a Head Sommelier to work within our Brooklands Restaurant, designing and delivering a unique and market leading wine programme alongside the Director of Wine. This position will have a great passion for both wines and service and be able to translate this into a special guest experience.

Brooklands restaurant offers contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, widely considered to be one of Britain’s leading culinary lights – as well as top-flight libations and cigars – in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market‑leading remuneration, service charge, and attractive benefits
• Join our award‑winning group, working alongside a highly experienced team

Key Accountabilities

• Always ensure the delivery of exceptional wine service, providing friendly, yet discreet and unobtrusive service in greeting and waiting on all guests. Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles.
• Establish and maintain positive guest and colleague interactions with productive working relationships.
• Work closely with other departments and stakeholders such as Procurement, cellar stores and other outlets.
• Handle all guest and internal customer inquiries that needs the attention of the Food and Beverage Office in a courteous and efficient manner, following through to make sure problems are resolved promptly.

General requirements

• Thorough knowledge of wine and food pairing.
• Experience of 4 year or more working in a similar role in a luxury environment.
• Wine‑related studies.
• Friendly and positive with a flexible approach and confidence to guide a team and converse with guests.
• Ability to work under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.