Head Sommelier

The Chancery Rosewood; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Complimentary room nights

F&B discounts

Benefits app

Volunteer day

Parental leave

Birthday leave

Enhanced sick pay

Job summary

The Chancery Rosewood in London seeks a Head Sommelier to curate a world-class wine experience with leadership, warmth, and authentic hospitality. You will guide guest interactions, develop talent, and elevate dining occasions through insightful recommendations and education.

Lead a sommelier team, oversee wine program across outlets, and partner with culinary and F&B teams to deliver exceptional food and wine experiences in a luxury setting.

Qualifications

• Proven ability to lead and develop a sommelier team.
• Deep knowledge of wine, service standards, and flavour pairings.
• Strong guest-relations skills and personalised recommendations.

Responsibilities

• Lead, inspire, and develop the sommelier team to deliver hospitality with expertise.
• Curate and oversee the wine programme for all outlets, ensuring quality and consistency.
• Build relationships with guests through personalised wine recommendations and memorable experiences.
• Collaborate with culinary and F&B teams to create exceptional wine pairings.
• Manage wine service standards across outlets, including decanting and presentation.
• Oversee cellar operations: stock control, inventory, and ordering.

Skills

Wine expertise

Team leadership

Guest relationship

Wine education

Job description

The Chancery Rosewood, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.

As Head Sommelier, you are the curator of our wine experience, bringing exceptional expertise, leadership, and passion to every guest interaction. This is more than overseeing wine service; it is about Relationship Hospitality: creating meaningful connections, sharing knowledge with warmth and authenticity, and elevating every dining occasion through personalised recommendations and unforgettable experiences. If you are a recognised wine professional who thrives on developing talent, curating world-class wine programmes, and delivering service excellence, we would love to hear from you

Key Responsibilities

• Lead, inspire, and develop the sommelier team, creating a culture of expertise, excellence, and genuine hospitality.
• Curate and oversee the delivery of the wine programme across all outlets, ensuring consistency, quality, and memorable guest experiences.
• Build strong relationships with guests through personalised wine recommendations, creating experiences that are insightful, engaging, and tailored to individual preferences.
• Collaborate closely with culinary and Food & Beverage teams to develop exceptional food and wine pairings that enhance the dining journey.
• Manage wine service standards across all outlets, ensuring every bottle is presented, decanted, and served with precision and care.
• Oversee cellar operations, including stock control, inventory management, ordering, and stock rotation, maintaining the highest levels of organisation and accountability.
• Deliver engaging wine education and training programmes for both the sommelier team and wider Food & Beverage associates.
• Lead wine tastings, dinners, and special events, showcasing the hotel’s wine collection and creating unique experiences for guests.
• Contribute to the continued development and evolution of wine lists, ensuring they remain innovative, commercially successful, and aligned with guest expectations.
• Ensure compliance with all licensing requirements, health and safety regulations, and company policies relating to beverage operations.

About You

• Connection - You build genuine warmth with guests naturally, making every table feel personally attended to while working in close, trusted partnership with your colleagues to deliver a seamlessly coordinated service.
• Guest-Centricity - You have an instinct for exceptional service, understanding that every detail - from the placement of a glass to the timing of a course - contributes to an experience our guests will remember.
• Influencing - You communicate with confidence and ease, adapting your tone whether guiding guests through a menu, making a tailored recommendation, or coordinating with the kitchen under pressure.
• Integrity - You follow service standards consistently, take full responsibility for your section, and handle every guest interaction with discretion, care, and professionalism.
• Drive - You bring genuine energy to every shift, holding yourself to the highest personal standards, going the extra mile without being asked, and always looking for ways to improve.
• Adaptability - You stay composed and solutions-focused when the pace intensifies or priorities shift, adjusting seamlessly to meet the evolving needs of guests and the service environment.

What we can offer you

• 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
• Discounts on Food & Beverage
• Flexible benefits app and monthly allowance to spend on whatever you like
• Give days - A paid volunteering day of leave annually
• Up to 16 weeks paid parental leave
• Birthday day off - A paid day of leave for your birthday
• Enhanced sick pay policy

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality-where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.