Head Receptionist - Little House Balham, South London

Soho House & Co.; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading hospitality company seeks a Head Receptionist for its location in South London. The ideal candidate will manage reception duties, foster a welcoming atmosphere, and demonstrate a genuine passion for food and beverage. This role requires a blend of experience and excellent interpersonal skills, set in a vibrant environment offering unique dining experiences.

Benefits

50% Team discount on Food & Drink, 7 days a week

Team meal whilst on shift prepared by our chefs

Health Cash Plan (option to add children)

Dental Plan (option to add children)

Birthday Day Off

Discount on Cowshed products and Soho Home (up to 50%)

Free Counselling Sessions

Continuous training to develop personally and professionally

Qualifications

• 3-4 years’ experience in a busy commercial reception desk.
• Ability to multitask and work in a fast-paced environment.
• Team player who communicates well with all colleagues.

Responsibilities

• Handle reception desk and basic admin duties.
• Host in the restaurant and rooftop as needed.
• Perform guestlist responsibilities and ensure member satisfaction.

Skills

Communication

Multitasking

Reliability

Teamwork

Sense of urgency

Job description

Head Receptionist - Little House Balham, South London

• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Located in Balham’s leafy Bedford hill and decorated with 1940s flourishes, our first club in South London features a custom horseshow bar with a special ceiling mural by local artist Miranda Forrester. The Snug on the raised mezzanine level plays host to member events and screening and the club restaurant. The club’s Pen Yen restaurant on the ground floor offers Japanese izakaya-style dining with a few tables outside for alfresco dining.

The Role…

We are seeking an experienced Head Receptionist to join our South London team at Little House Balham (SW12 9DS). As a Head Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the ‘home away from home’ feeling when members enter the building

What we are looking for...

• 3-4 years’ experience in a busy commercial reception desk
• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Ability to multitask and work in a fast-paced environment
• Have a genuine passion for food and beverage

Mon – Weds – 8am to 12am

Saturday – 9am to 12:30am

Sunday – 9am – 8am

*subject to change